Supervisor, Commerce Media
4 weeks ago
Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses. Zenith is part of Publicis Media, the media arm of Publicis Groupe.
Job Description
Overview:
The Supervisor, 3rd Party Delivery (3PD) will work as a member a cross-functional team with ownership of e-commerce/3rd party delivery strategy and activation. They are responsible for building and maintaining an effective and productive relationship with the client. The Supervisor will support our dedicated commerce efforts in the creation, optimization, and execution of client’s 3PD initiatives.
Thisposition is both strategic and tactical in scope and requires the ability to apply detailed e-commerce knowledge to actionable insights and recommendations. They will assist the Director in driving strategic success within the team as well as helping to develop innovative strategies to meet and exceed client business objectives. The Supervisor will work in partnership with our IME team on media plan development to ensure plans follow holistic strategies and align back to objectives.
Role Objectives:
Assumes accountability and ownership of e-commerce program successes and failures
Owns the strategy and planning process as well as activation of managed-service 3rd party delivery programs
Act as an e-commerce subject matter expert for internal and external stakeholders by staying ahead of e-commerce trends
Partnerto build strategy and plans for the clientto help Integrate ecommerce/3rd party delivery into larger holistic media plans and strategies to build end-to-end solutions
Monitors performance in order to leverage learnings for future strategic recommendations
Interfaces with other team members to share ideas, communicate service offerings, and to identify and deliver new solutions for clients
Keeps management apprised of key client opportunities, potential risks and other key nuances which affect the health of the business
Directs the workflow of all client programs, including initiation of projects across departments
Reviews client deliverables for quality and ensures that recommendations and work product are sound and viable
Creates digital account strategies and plans for each client
Provides excellent communication via phone, emails and direct contact
Comfortable with ambiguity and quickly adjusts thinking and actions should the realities of a situation shift
Effectively creates and delivers client presentations and provides thought leadership to clients
Commands data analysis of key metrics to identify, recommend and implement changes for increasing the performance of client programs
Embraces and encourages a culture based on teamwork, collaboration, and intellectual curiosity
Assists in the development and documentation of best practices for improving operational efficiencies within the team and the group
Qualifications
Qualifications:
Bachelor’s degree or higher in marketing, advertising, business or equivalent
3+ years of media management experience with an emphasis on e-commerce/3rd party delivery platforms
Deep knowledge of key retailers, their ecosystems, and go-to-market strategies
Expert use of industry tools, and ability to learn and utilize Publicis Groupe proprietary tools
High cultural awareness and sensitivity
Comfortable navigating up, across, and diagonally; capable of voicing a strong POV with senior audiences
Excellent communication and organizational skills
Ability to work independently and collaboratively with diverse groups
Proficiency in Microsoft Office including Exceland PowerPoint as well as other equivalent programs and as appropriate specific industry tools and technology
A proven ability to multi-task and manage multipleprojects effectively and work well under pressure to deliver high-qualitywork within tight deadlines
Exceptional critical thinking and problem-solvingabilities with the ability to think unconventionally in proposing solutions
Additional Information
All your information will be kept confidential according to EEO guidelines.
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