Guest Services

3 months ago


Erie, United States Sandcille Full time

**Guest Services**

**Senior Level to Entry Level**

**Part-time**

SandCille Spa is the best spa in the Erie area for both the client and the employee. We pride ourselves in being focused on both cleanliness, the guest experience & the employee experience. We strive to provide the highest quality of services possible while adhering to standards of cleanliness that exceed the requirements of the Commonwealth of Pennsylvania setting us apart from all other spas in Erie County. We are a luxury facility with the highest level of equipment and products available, and we focus on staying abreast of the latest services available in the industry. At SandCille we carry a more natural product line and we do not offer ACRYLICS which keeps our studio looking and smelling great

This is where you fit in if you are interested in being the face of the spa. A Guest Services Specialist thrives on providing an excellent client experience from beginning to end, loves meeting new people and making them happy, enjoys creating a client experience that is abounding with friendliness, warmth, & connecting one-on-one, takes pride in understanding the needs of each client as an individual, enjoys the complexity of scheduling clients and becoming an expert in the services SandCille has to offer, wants to build a long term relationships with clients & fellow employees, enjoys working with a team, and likes to be incentivized with bonuses

If you are self-motivated, professional, always in a good mood, reliable, energetic, positive, goal-oriented, and looking for opportunity to grow your career, we want to hear from you

**Guest Services Responsibilities:**

* Provide excellent front desk services including scheduling, answering the telephone, responding to emails, working with technicians, manager & owner

*Learn the services menu and pricing lists

* Assist team in maintaining the cleanliness of the spa

* Always serve guests throughout the spa

* Contribute to team goals

*Focus to earn independent bonuses

**Guest Services Requirements:**

* Able to function at a high level on computer programming

* Excellent communication and customer service skills

* Able to multi-task and stay focused

* Ability to remain calm under pressure (it gets busy at times)

* Friendly and professional demeanor & appearance

* Able to work at least one weekend day and evenings

* Experience preferred, but not required

**Guest Services Benefits:**

* Work in a TEAM environment

* Dependable and fair pay structure with possible bonuses

* Paid training

* Spa services at a reduced rate (including bi-weekly manicures for free)

* 401 K investment program with a company match of 3% (after a minimum earning requirement is met)

* Paid vacation (over 24 hours weekly)

***To apply for this position, please complete our online application:**



  • Erie, Pennsylvania, United States Homewood Suites Erie Full time

    Compensation Type: HourlyCompany Overview: Homewood Suites Erie is a leading establishment in the hospitality sector, known for delivering exceptional service and comfort to our guests. Our commitment to excellence is reflected in our diverse portfolio of properties, which cater to a wide range of clientele. We pride ourselves on creating a welcoming...


  • Erie, Pennsylvania, United States White Lodging Full time

    Position OverviewAt White Lodging, we understand that the essence of the hospitality industry lies in the experiences we create for our guests. As a Guest Services Representative, you will play a pivotal role in ensuring that every visitor feels welcomed and valued.Key ResponsibilitiesDeliver outstanding customer service by addressing guest inquiries and...


  • Erie, Pennsylvania, United States Presque Isle Downs & Casino Full time

    HOSTING ROLE AT PRESQUE ISLE DOWNS & CASINO:POSITION SUMMARYThis position is essential for ensuring a welcoming atmosphere for guests at our dining establishment. Responsibilities include managing guest reservations, greeting patrons, and ensuring a pleasant seating experience.PRIMARY DUTIESKey tasks include:Monitoring the restaurant layout to seat guests...


  • Erie, Pennsylvania, United States Presque Isle Downs & Casino Full time

    HOSTING ROLE AT PRESQUE ISLE DOWNS & CASINO:POSITION SUMMARYThis position entails the essential duty of welcoming and managing guests at our dining establishment. Responsibilities include overseeing reservations, greeting patrons, and ensuring a pleasant seating experience with a warm and inviting demeanor.PRIMARY DUTIESKey tasks include:Monitoring the...


  • Erie, Pennsylvania, United States Presque Isle Downs & Casino Full time

    HOSTING AT PRESQUE ISLE DOWNS & CASINO:OVERVIEWThis position is essential for welcoming guests to our dining establishment. Responsibilities include managing reservations, greeting patrons, and ensuring a pleasant seating experience with a warm and friendly demeanor.PRIMARY DUTIESKey tasks include:Monitoring the restaurant layout and seating...


  • Erie, Pennsylvania, United States Sandcille Full time

    About Sandcille SpaSandcille Spa is a luxury spa facility that prides itself on providing exceptional client experiences and a positive work environment for its employees. We strive to maintain the highest standards of cleanliness and service quality, exceeding the requirements of the Commonwealth of Pennsylvania.Our MissionWe aim to create a welcoming and...


  • Erie, Pennsylvania, United States Cracker Barrel Full time

    Job SummaryWe are seeking a skilled and friendly Host to join our Cracker Barrel team. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.Key ResponsibilitiesGuest Welcome and Seating: Greet guests warmly and seat them promptly, ensuring a positive first impression.Table Management: Manage table...


  • Erie, Pennsylvania, United States TravelCenters of America Full time

    Job Summary:We are seeking a highly motivated and customer-focused Server / Cashier to join our team at TravelCenters of America. As a key member of our food service team, you will be responsible for providing exceptional service to our guests, ensuring a clean and welcoming dining environment, and efficiently handling customer transactions.Key...


  • Erie, Pennsylvania, United States Modwash Full time

    **Job Summary**The Customer Service Team Member will be responsible for ensuring that all guests have an outstanding experience at Modwash. This role requires a strong focus on delivering exceptional customer service, educating guests on the benefits of our memberships, and navigating them through the wash experience.**Key Responsibilities**• Provide...


  • Erie, Pennsylvania, United States Pilot Travel Centers LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Cashier to join our team at Pilot Travel Centers LLC. As a Cashier, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast, friendly, and clean service to...


  • Erie, Pennsylvania, United States Lake Erie Corral, LLC dba Golden Corral Full time

    Job SummaryWe are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative. As a Host and Cashier, you will be the first point of contact for our guests and will play a critical role in creating a positive and memorable experience.Key ResponsibilitiesGuest Service:Greet guests warmly and offer a personalized...


  • Erie, Pennsylvania, United States Modwash Full time

    Customer Service Team MemberThe Customer Service Team Member plays a vital role in ensuring an exceptional experience for all guests. This position involves educating guests about the advantages of our membership options and guiding them through the wash process. Maintaining the facility's presentation to meet company standards is also a key...


  • Erie, Pennsylvania, United States A Ambassador Limousines Full time

    Job Overview SUMMARY The primary role of the Event Services Supervisor is to deliver exceptional and professional catering services to clients, ensuring they enjoy high-quality experiences that embody the Mission, Vision, and Values of A Ambassador Limousines.KEY RESPONSIBILITIES include but are not limited to:Conduct a thorough review of event details and...


  • Erie, Pennsylvania, United States TravelCenters of America Full time

    About UsTravelCenters of America is a leading provider of travel centers and services to professional truck drivers and motorists. With a network of locations across the country, we offer a convenient, one-stop shopping experience to our customers.Job SummaryWe are seeking a Customer Service Representative to join our quick service restaurant team. As a key...


  • Erie, Pennsylvania, United States Homewood Suites Erie Full time

    Job Summary:The Breakfast Attendant is a key member of the Homewood Suites Erie team, responsible for providing exceptional service to guests in the complimentary breakfast area. This role requires a high level of attention to detail, speed, and accuracy, as well as the ability to work effectively in a fast-paced environment.Responsibilities:Approach all...


  • Erie, Pennsylvania, United States Taco Bell Full time

    Job SummaryWe are seeking a highly motivated and friendly Food Service Crew Member to join our team at Taco Bell. As a key member of our restaurant team, you will play a vital role in ensuring guest satisfaction and providing a positive dining experience.Key ResponsibilitiesGuest Service: Greet and engage guests in a friendly and welcoming manner, ensuring a...

  • Slot Service Rep.

    3 months ago


    Erie, United States PID LLC Full time

    Job DescriptionJob DescriptionPOSITION DESCRIPTION: Candidate is responsible for instructing guests in playing slots, instructing guests in placing sports wagers on the sports wagering self-serve kiosks, positioning vacant, nonfixed slot seating as close to the slot machine as possible and fixing minor paper and machine problems with slots and self-serve...


  • Erie, Pennsylvania, United States YMCA of Greater Erie Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Building Supervisor at the YMCA of Greater Erie. As a key member of our operations team, you will be responsible for providing exceptional customer service, promoting a positive and welcoming atmosphere, and ensuring the smooth day-to-day operations of our...


  • Erie, Pennsylvania, United States Parkhurst Dining Full time

    About Parkhurst DiningParkhurst Dining is a family-owned, family-run company that provides culinary, dining, and catering services to over 65 organizations and universities east of the Mississippi. We believe that food is best when made from scratch with locally sourced ingredients, prepared with heart, and served with a smile. This culinary experience is...

  • Host/Food Runner

    4 days ago


    Erie, Pennsylvania, United States Presque Isle Downs & Casino Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Host/Food Runner to join our team at Presque Isle Downs & Casino. As a key member of our dining room team, you will be responsible for providing exceptional service to our guests, ensuring a memorable and enjoyable dining experience.Key Responsibilities:Host Duties:Manage reservations and...