Guest Experience Specialist

2 months ago


Erie, Pennsylvania, United States Cracker Barrel Full time
Job Summary

We are seeking a skilled and friendly Host to join our Cracker Barrel team. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.

Key Responsibilities
  • Guest Welcome and Seating: Greet guests warmly and seat them promptly, ensuring a positive first impression.
  • Table Management: Manage table assignments, making adjustments as needed to ensure efficient service.
  • Communication: Effectively communicate with guests, servers, and kitchen staff to ensure seamless service.
  • Team Collaboration: Work closely with servers and kitchen staff to ensure timely and accurate service.
Requirements
  • Physical Demands: Ability to stand for long periods, work in a fast-paced environment, and lift up to 40 pounds.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Flexibility: Ability to work a variety of shifts, including mornings, evenings, and weekends.

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