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Education Program Manager II

2 months ago

Corvallis, United States Samaritan Health Services Full time
  • Samaritan Health Plans (SHP) provides health insurance options to Samaritan employees, community employers, and Medicare and Medicaid members. SHP operates a portfolio of health plan products under several different legal structures: InterCommunityHealth Plans, Inc. (IHN) is designated as a regional Coordinated Care Organization (CCO) for Medicaid beneficiaries; Samaritan Health Plans, Inc. offers Medicare Advantage, Commercial Large Group, and Commercial Large Group PPO and EPO plans; SHP is also the third-party administrator for Samaritan Health Services' self-funded employee health benefit plan.

    As part of an Integrated Delivery System, Samaritan Health Plans is strategically and operationally aligned with Samaritan Health Services' mission of Building Healthier Communities Together.

    This is a remote position in which we are able to employ in the following states: Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin
  • JOB SUMMARY/PURPOSE
    • Supports Samaritan Health Plans in achieving its strategic goals and optimal business outcomes through the design, development, implementation, and governance of education related programs and business initiatives. Manages programs and initiatives assigned to personal portfolio by department leadership. As subject matter expert on assigned portfolio, supports the organization with relevant consulting, coaching, and multimodal resource development. Works with department leadership on portfolio measurement, reporting and evaluation. Provides reasoned recommendations to enhance organizational development and sustain continuous improvement. Develops training sequence and content for health plan initiatives, focused on role-specific employee training and continuing education. Facilitates training and work groups in person and/or virtually. Employs evidence-based initiatives, tools, and theories to develop and deliver training and/or training resources. Identifies and assesses gaps, including in process or competency. Identifies and acts on opportunities for improvement and alignment internal to SHP and with the wider Samaritan Health Services delivery system.

      Our ideal candidate will have the following:
      • Experience in education, instructional design, and/or adult education
      • Experience with Medicare and Medicaid including rules, regulations and contracting
      • Demonstrable experience with instructional design principles (ADDIE), training deployment
      • Experience with multimodal content development - video, audio, computer-based learning platforms, knowledge management platforms preferred
  • EXPERIENCE/EDUCATION/QUALIFICATIONS
    • Bachelor's Degree in a related field or equivalent experience required.
    • Three (3) years directly related experience in a managed care/health plan/health insurance setting required.
    • Leadership experience required.
    • Experience in management principles, practices, policies, procedures and regulations as they relate to assigned program(s) required.
    • Experience and/or training in computer applications, including word processing and spreadsheet software, required.
  • KNOWLEDGE/SKILLS/ABILITIES
    • Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
    • Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
    • Critical thinking - Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
    • Communication and team building - Lead effectively with excellent verbal and written communication. Delegates and initiates/manage cross-functional teams and multi-disciplinary projects.
  • PHYSICAL DEMANDS
    • Rarely
      (1 - 10% of the time)

      Occasionally
      (11 - 33% of the time)

      Frequently
      (34 - 66% of the time)

      Continually
      (67 - 100% of the time)

      CLIMB - STAIRS

      LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

      LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

      LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

      CARRY 1-handed, 0 - 20 pounds

      BEND FORWARD at waist

      KNEEL (on knees)

      STAND

      WALK - LEVEL SURFACE

      ROTATE TRUNK Standing

      REACH - Upward

      PUSH (0 - 20 pounds force)

      PULL (0 - 20 pounds force)

      SIT

      CARRY 2-handed, 0 - 20 pounds

      ROTATE TRUNK Sitting

      REACH - Forward

      MANUAL DEXTERITY Hands/wrists

      FINGER DEXTERITY

      PINCH Fingers

      GRASP Hand/Fist