Current jobs related to Patient Service Representative - Dubuque - Grand River Medical Group

  • Patient Services Representative

    3 weeks ago

    Dubuque, Iowa, United States Area Substance Abuse Council Full time

    Job SummaryArea Substance Abuse Council (ASAC) is seeking a Patient Services Representative to join our team in Dubuque. As a Patient Services Representative, you will be the first point of contact for patients seeking our life-changing services. Your warm demeanor and exceptional customer service skills will be instrumental in providing a welcoming...

  • Patient Services Representative

    1 month ago

    Dubuque, United States Area Substance Abuse Council Full time

    Join ASAC as a Patient Services Representative and make a difference in the lives of our patients! At Area Substance Abuse Council (ASAC), we believe in the power of meaningful work that transforms lives and strengthens communities. As a full-time Patient Services Representative, you'll play a vital role in our office in Dubuque, being the first point of...

  • Patient Services Representative

    1 month ago

    Dubuque, United States Area Substance Abuse Council Full time

    Join ASAC as a Patient Services Representative and make a difference in the lives of our patients! At Area Substance Abuse Council (ASAC), we believe in the power of meaningful work that transforms lives and strengthens communities. As a full-time Patient Services Representative, you'll play a vital role in our office in Dubuque, being the first point of...

  • Patient Service Representative-Urology Clinic

    3 weeks ago

    Dubuque, Iowa, United States UnityPoint Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our Urology Clinic team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients and families.ResponsibilitiesCustomer Service: Provide warm and welcoming...

  • Patient Access Representative

    1 month ago

    Dubuque, Iowa, United States Trinity Health Full time

    Job Title: Patient Access RepresentativeAt Trinity Health, we are seeking a highly skilled and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, while maintaining accurate and up-to-date patient information.Key...

  • Patient Services Coordinator

    1 month ago

    Dubuque, Iowa, United States Area Substance Abuse Council Full time

    Transform Lives as a Patient Services RepresentativeAt Area Substance Abuse Council (ASAC), we're dedicated to providing life-changing services to our patients. As a Patient Services Representative, you'll play a vital role in our office, serving as the first point of contact for patients seeking our support. Your exceptional customer service skills and warm...

  • Patient Services Coordinator

    1 month ago

    Dubuque, Iowa, United States Area Substance Abuse Council Full time

    Job SummaryArea Substance Abuse Council (ASAC) is seeking a Patient Services Representative to join our team in Dubuque. As a key member of our office staff, you will provide exceptional customer service to patients, manage office operations, and support our clinical department.Key ResponsibilitiesPerform patient check-in with precision, updating demographic...

  • Patient Services Coordinator

    1 week ago

    Dubuque, Iowa, United States Area Substance Abuse Council Full time

    Job OverviewArea Substance Abuse Council (ASAC) is seeking a Patient Services Representative to join our team in Dubuque. As a key member of our office staff, you will be the first point of contact for patients seeking our life-changing services.Key Responsibilities:Perform patient check-in processes with precision, accurately updating demographic...

  • Patient Services Coordinator

    4 weeks ago

    Dubuque, Iowa, United States Area Substance Abuse Council Full time

    Join Our Team as a Patient Services RepresentativeAt Area Substance Abuse Council (ASAC), we're dedicated to providing life-changing services to our patients. As a Patient Services Representative, you'll play a vital role in our office, serving as the first point of contact for patients seeking our services. Your exceptional customer service skills and warm...

  • Customer Service Representative

    2 weeks ago

    Dubuque, Iowa, United States Trinity Health Full time

    Customer Service RepresentativeTrinity Health is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for resolving patient billing issues, providing detailed documentation, and tracking trends of customer service encounters.Key Responsibilities:Assist patients in resolving...

  • Customer Service Representative

    3 weeks ago

    Dubuque, Iowa, United States Trinity Health Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Trinity Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients, families, and healthcare professionals.Key Responsibilities:Provide timely and...

  • Customer Service Representative

    1 week ago

    Dubuque, Iowa, United States Access Dubuque Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at MercyOne Dubuque Medical Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals. You will work closely with our healthcare team to ensure that patients receive...

  • Customer Service Representative

    2 weeks ago

    Dubuque, Iowa, United States Trinity Health Full time

    Job SummaryAs a Customer Service Representative at Trinity Health, you will play a vital role in ensuring exceptional patient experiences. Your primary responsibilities will include: Resolving patient billing issues, including setting up payment plans and addressing complaints and inquiries Providing detailed documentation and reports of customer...

  • Route Service Representative

    1 month ago

    Dubuque, Iowa, United States Phelps Uniform Specialists Full time

    Job Title: Route Service RepresentativeAt Phelps Uniform Specialists, we are seeking a highly motivated and customer-focused Route Service Representative to join our team. As a Route Service Representative, you will play a critical role in delivering our products and services to our customers on a daily basis.Key Responsibilities:Execute delivery of...

  • Customer Service Representative

    2 weeks ago

    Dubuque, Iowa, United States Trinity Health Full time

    Job Summary:We are seeking a highly motivated and compassionate Customer Service Representative to join our team at Trinity Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients, families, and healthcare providers. Your primary focus will be on ensuring that our patients receive the...

  • Customer Service Representative

    2 months ago

    Dubuque, United States Hirschbach Motor Lines Full time

    As a Customer Service Representative with Hirschbach your expectation is to communicate with Hirschbach's customer base in all matters related to handling their freight. The Customer Service Representative's duties include booking freight, processing Customer Service Representative, Customer Service, Representative, Freight, Retail, Transportation

  • Customer Service Representative

    2 weeks ago

    Dubuque, Iowa, United States Trinity Health Full time

    Job SummaryWe are seeking a highly motivated and compassionate Customer Service Representative to join our team at Trinity Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients, families, and healthcare teams.Key ResponsibilitiesProvide direct patient care under the supervision of our...

  • Member Service Representative

    4 months ago

    Dubuque, United States GreenState Credit Union Full time

    The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides informat Member Service, Representative, Service, Retail, Transaction

  • Customer Service Representative

    4 days ago

    Dubuque, Iowa, United States Trinity Health Full time

    Job Summary:As a Customer Service Representative at Trinity Health, you will play a vital role in providing exceptional care to our patients and customers. This position requires a strong commitment to delivering outstanding service, ensuring that every interaction is positive and professional. Key Responsibilities:Respond to customer inquiries and concerns...

  • Customer Service Representative

    1 month ago

    Dubuque, Iowa, United States Planet Fitness - PF Baseline Fitness Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness - PF Baseline Fitness.Job SummaryThis is a full-time and part-time position available, offering flexible hours and days. As a Customer Service Representative, you will be...

Patient Service Representative

3 months ago

Dubuque, United States Grand River Medical Group Full time

Patient Service Representative Position for the Call Center located within the Multi-Specialty Clinic Grand River Medical Group is seeking a Patient Service Representative in our call center. These duties include scheduling appointments, verifying patient demographics and insurance, and answering telephone calls. The ideal candidate will provide a high-quality customer experience while maintaining a friendly and positive environment. Excellent verbal and written communication and customer service skills are essential. They will also display self-motivation while able to work independently and as part of a team. As a Patient Service Representative, you will need the ability to use office equipment such as computers, telephones, and fax and copier machines. You will become knowledgeable of the patient scheduling program and electronic medical record. This is a full-time position, Monday-Friday with no evening or weekend requirements. Duties include but are not limited to: Answering incoming calls from patients, pharmacies, care facilities, and other providers or clinics. Our call centers answer on average 800-1,000 calls per day. Assisting or directing incoming calls appropriately. Provide clear and accurate communication to clinical staff about patient needs, concerns or requests. Schedule and confirm patient appointments, cancellations, check-ups, and physician referrals. Review, update, or obtain patient information making necessary changes to ensure correct billing and enter demographics into the system. Verify insurance information/status. Schedule/cancel appointments for patients; ensure that all procedures are properly scheduled in the computer system and protocols are followed. Complete schedule maintenance as directed. Education/Experience/Skills: Ability to provide a high-quality customer experience with each interaction. Ability to work independently as well as part of a team. Friendly, empathetic, and accountable. High school diploma or general education degree (GED). Three months to one year similar or related experience and/or training; or equivalent combination of education and experience. Ability to use office equipment, such as computer, telephone, fax, copier, calculator. Knowledge of patient scheduling program and electronic medical record. We offer: A competitive hourly wage plus a very attractive benefits package including vacation, generous company provided benefits, and much more. Grand River Medical Group is an independent physician owned practice located in Dubuque, IA. We provide a wide range of healthcare services from primary care to subspecialty care for adults and children. We currently employ over 300 team members who help support the practices and clinical operations of over 65 physicians, nurse practitioners and physician assistant clinics, our urgent care network, and four dialysis units located in Iowa (Manchester and Dubuque) and Wisconsin (Platteville and Richland Center). Grand River Medical Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability. #J-18808-Ljbffr