Patient Access Representative
3 weeks ago
At Trinity Health, we are seeking a highly skilled and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, while maintaining accurate and up-to-date patient information.
Key Responsibilities:- Register patients for service delivery, including demographic, clinical, financial, and insurance information
- Obtain and process signed physician orders, conduct online insurance eligibility/benefit verification, and collect patient liabilities
- Provide escort and directional support to patients, family members, and visitors
- Validate medical necessity of Medicare and Non-Medicare cases to ensure clinical and financial clearance
- Prepare identification bracelets and patient ID labels/plates for Inpatients and selected Outpatients
- Assist patients in and out of vehicles, provide wheelchair assistance, and collect urine samples
- Perform pre-registration functions, including obtaining and entering information gained through patient contacts
- Provide information, directions, transportation, and assistance to patients, family members, and visitors
- High school diploma or equivalent combination of education and experience
- Associate degree preferred
- Data entry skills and ability to operate keyboard and telephone effectively
- Excellent communication, organizational, and interpersonal skills
- Ability to work independently and as part of a team
- Must be comfortable operating in a collaborative, shared leadership environment
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. We integrate diversity, equity, and inclusion in all that we do, and we are committed to providing exceptional, personalized care to our communities.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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