Donor Relations Associate

4 weeks ago

Los Angeles, United States Los Angeles Philharmonic Association Full time

Description

Position: Donor Relations Associate

Department: Philanthropy

FLSA Grade: Non-Exempt, Full-Time

Salary Range: $28-$34 hourly

Position Summary:

The Donor Relations Associate reporting to the Director, Stewardship and Principal Gift Strategy, is responsible for supporting the Los Angeles Philharmonic Association in achieving its short- and long-term development goals with a primary focus on stewardship and donor relations. Donor relations nurtures and builds lasting relationships between LA Phil and those who support the organization with private gifts. Donor relations fosters and encourages private support by acknowledging contributions in a timely, accurate and appropriate manner; recognizing donors in meaningful ways; and reporting to donors in a timely, consistent and accurate manner on the use, impact and financial management of their gifts. Under the direction of the Director, Stewardship and Principal Gift Strategy, the Donor Relations Associate supports the LA Phil's donor relations program and assists with the implementation of all related activities including planning small events, coordinating donor signage, meeting preparation, drafting communications and other duties as assigned.

Position Elements:

  • Coordinate recognition events such as donor signage unveilings and other customized small events. Work in conjunction with Special Events, the Chief Philanthropy Officer's office, Creative Services, and other internal partners to execute these events.
  • Coordinate all new donor signage and recognition needs, working with Hollywood Bowl Operations and the Music Center. Determine when existing donor signage needs to be updated and manage the process of updating.
  • Interface with the donor database, Tessitura, to input contact reports, attendance information, and other key pieces of information. Use donor database to track stewardship activities and report annually on department-wide stewardship and engagement output. Evaluate methods of donor engagement across the department and propose efficiencies.
  • Interface with Philanthropy Operations to track and execute gift agreement deliverables, including reports and pledge payment reminders, and to produce and review donor rolls. Scan and organize gift agreements into the shared drive, Tessitura and the hard files.'
  • Support the acknowledgement letter process: writing and customizing high-level acknowledgement letters and guiding them through to completion.
  • Pull ticketing lists for Board and major donors and distribute to Executive Team and cross-departmentally to facilitate impromptu stewardship visits with key donors.
  • Assist the Director, Stewardship and Principal Gift Strategy with long-term, cross-departmental projects that advance key stewardship objectives.
  • Other duties as assigned.
Relationships:

Reports to: Director, Stewardship and Principal Gift Strategy

Interacts With: Assistant Manager, Donor Relations

Director, Board Relations

Board Liaison

Director of Institutional Giving and Stewardship

Manager, Philanthropy Communications

Director of Major Gifts

Senior Major Gift Officers

Director of Philanthropy Operations

Philanthropy Operations Specialist

LA Phil staff members of various departments.

Minimum Requirements

Requirements:
  • 3-4 years' experience in working for a mid- to large-size non-profit organization, preferably in Development
  • Bachelor's degree (English, Social Science, or Arts preferred)
  • Outstanding business professional level communications skills (verbal and written)
  • Detail-oriented with strong organizational and time management skills and demonstrated ability to multitask effectively in fast paced environment within resource constraints and deadlines
  • Intellectual curiosity and willingness to learn on the job.
  • Intermediate business professional proficiency with desktop computing applications, internet research capabilities, and fundraising software tools (e.g. Microsoft Calendar, Word, Excel, and Tessitura)
  • Excellent interpersonal and collaboration skills with an ability to work effectively both independently and as a part of a team
  • Maintains a positive attitude with donors and staff
  • Background in-or knowledge of-musical arts is desirable but not required

The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

The Los Angeles Philharmonic Association embraces and is committed to diversity and inclusion within our staff, musicians, guest artists, audiences, and surrounding communities. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.

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