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Client Relations Associate
2 months ago
Position Title: Client Relations Associate
Employment Type: Full-time and Part-time positions available in-office (no remote options)
Location: Los Angeles International Airport (LAX)
Work Eligibility: Must be legally authorized to work in the United States (sponsorship not available)
Open Positions: 6 positions available (3 for Indoor Client Relations, 3 for Outdoor Client Relations)
Hourly Compensation: $17 to $18
Office Hours: Monday to Saturday, 6 AM PST to 12 AM PST
Shift Details: 8 hours with a 30-minute break for full-time (minimum 40 hours per week)
5 hours with a 15-minute break for part-time (minimum 20-25 hours per week, 5 days)
(2 rotating days off weekly)
Note: Weekend availability is required.
Company Overview:
We are a customer-centric organization providing competitive car rental services at LAX. As a family-oriented company, we are looking for enthusiastic Client Relations Associates to join our team, offering both full-time and part-time roles for indoor and outdoor positions. Comprehensive training will be provided to all selected candidates.
Key Responsibilities for Indoor Client Relations Associates:
- Welcome and assist customers, addressing their inquiries and concerns in an office environment.
- Generate rental agreements in compliance with company policies.
- Manage vehicle check-outs and check-ins, ensuring accurate verification of customer details, insurance, vehicle specifics, VIN numbers, mileage, and fuel levels.
- Receive thorough paid training on the job.
- Occasionally handle customer calls, directing them to appropriate locations and providing local directions and information.
Key Responsibilities for Outdoor Client Relations Associates:
- Oversee vehicle check-ins.
- Receive comprehensive paid training on the job.
- Perform vehicle cleaning, parking, and relocation within the parking facilities.
Qualifications:
- Basic proficiency in English; bilingual abilities are a plus.
- Fundamental computer skills, including knowledge of MS Office applications.
- Possession of a valid state driver's license.
- Legal authorization to work in the USA without requiring sponsorship.
- Availability to work on weekends.
- Potential for additional commission (details provided during training).
We welcome motivated individuals to join our team and contribute to our mission of delivering exceptional customer service. If you are a self-motivated individual with a passion for providing outstanding service, we encourage you to consider this opportunity.
