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Workforce Manager

2 months ago


Hagerstown, United States CommuniCare Family of Companies Full time

Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions.

Our more than 150 skilled nursing, assisted living, independent living, behavioral health and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across seven states (Ohio, Indiana, Maryland, Virginia, West Virginia, Pennsylvania, Missouri).

Hagerstown Healthcare Center, a member of the CommuniCare Family, is currently recruiting a Workforce Manager to join our team

PURPOSE/BELIEF STATEMENT

As Workforce Manager, you will synchronize the efforts of the dedicated nursing team that is the heart of our facility. This Department Head position exists to provide staffing coordination to assure that the highest degree of quality resident care is maintained at all times.

WHAT WE OFFER

Beyond competitive pay scales and PTO packages, we offer all full-time employees a variety of benefit options including:

  • Life Insurance
  • LTD/STD
  • Medical, Dental, and Vision
  • 401(k) Employer Match with Flexible Spending Accounts
JOB DUTIES/RESPONSIBILITIES

As Workforce Manager, you will:
  • Take necessary steps to ensure that sufficient members of nursing staff are on duty at all times.
  • Follow established HPPD budget and process to align hours with budget.
  • Follow center policies and procedure for use of agency and in-house pool.
  • Complete a listing of vacant nursing positions for facility administration as needed.
  • Perform attendance and paid time off administration for nursing staff.
  • Perform all other general and/or specific administrative staffing duties required.
QUALIFICATONS/EXPERIENCE REQUIREMENTS
  • A minimum of a BS or BA in Business Administration, Human Resources or any related field
  • Prior scheduling experience, preferably in a healthcare or hospitality environment
KNOWLEDGE/SKILLS/ABILITIES
  • Understanding of resident rights and care procedures and standards
  • Ability to make independent decisions when circumstances warrant such action.
  • Ability to deal tactfully with staff, residents, family members, visitors, government agencies, and the general public.
  • Ability and willingness to work harmoniously with all staff.
  • Must have patience, tact, and enthusiasm, as well as the willingness to handle difficult residents.
  • Willingness and ability to be flexible in new methods and principles.
  • Computer literacy and skills including Microsoft software including but not limited to Excel, Word, and Outlook.
  • Prior Scheduling software experience preferred
  • Ability to openly communicate at all levels of the organization

About Us

A family-owned company, we have grown to become one of the nation's largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort, we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.