Customer Service Representative

3 weeks ago


Poplar Bluff, United States Ozark Total Healthcare Full time
Description

We are seeking someone that is dedicated, dependable and has proficient knowledge in durable medical equipment. Customer service representative will need to have strong organization and communication skills.

Responsibilities:
  • Update and verify patient information
  • Demonstrate timeliness, helpfulness, courtesy and patience when dealing with customers.
  • Receive and process referrals in a timely manner.
  • Market our equipment in a positive and professional manner at all times.
  • Receive and process cash and credit card payments for services rendered.
  • Review patient accounts and assist in collecting overdue payments.
  • Obtaining authorizations and pre-certs and enter those in the department software.
  • Requalify patients when insurance plans change.
  • Contact physicians and patients for any information needed to qualify for equipment.
  • Paperwork scanning for insurance approvals.
  • Complete, review, and correct delivery tickets when needed.
  • Confirm work orders, supplies and pick ups.
  • Assist with patients inquiries and concerns.
Required skills:
  • Understanding of billing requirements for DME billing.
  • Experience with navigating electronic medical records.
  • Ability to remain calm while working under pressure in a busy environment.
  • Ability to work within timeframe of standard policies and procedures.
  • Ability to maintain confidentiality related to our patients.
  • Excellent ability to multi-task and prioritize in a busy, fast-growth environment.
  • Proficiency in MS Word and Excel is essential.
  • Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team.
  • Excellent communication and interpersonal skills


Requirements

High School Diploma or GED

Must have DME experience

Benefits:

Health, dental and vision insurance

Free gym membership

Employee discounts

  • Poplar Bluff, Missouri, United States Ozark Physical Medicine Center for Operations Full time

    We are seeking someone that is dedicated, dependable and has proficient knowledge in durable medical equipment. Customer service representative will need to have strong organization and communication skills.Responsibilities:Update and verify patient informationDemonstrate timeliness, helpfulness, courtesy and patience when dealing with customers.Receive and...


  • Poplar Bluff, Missouri, United States Craig Heisserer - State Farm Agent Full time

    Job DescriptionAs a Business Development Associate with Craig Heisserer - State Farm Agent, you will play a vital role in establishing and maintaining strong relationships with customers. This opportunity offers valuable experience in business leadership, sales, and marketing. Key responsibilities include:Building and maintaining customer relationships...


  • Poplar Bluff, United States National Garden Service Part time $16

    Job DescriptionJob DescriptionIs the garden center, greenhouse or plant nursery your happy place? Do you enjoy working outdoors, starting in the morning each day? If this sounds like you, we invite you to apply with us!**Our Garden Center Merchandiser role often pairs nicely alongside other merchandising and gig income streams!**This position will service...


  • White Bluff, United States Interstate Packaging Full time

    Description Under the direction of the Customer Service Manager, the Customer Service Representative serves as the primary contact for external and internal customers, is responsible for making judgments and discretionary decisions that affect the operations of the organization and effectively communicates those judgments and decisions to the customer. The...


  • Red Bluff, California, United States U-Haul Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...


  • Poplar Bluff, Missouri, United States Southern Bank Full time

    Job OverviewLocationPoplar Bluff, MOEmployment TypeFull TimePosition SummaryPRIMARY OBJECTIVEThis role is designed for a versatile team member whose main objective is to enhance and maintain customer connections by actively engaging with clients to identify their financial requirements and offer tailored product and service solutions.EXPECTATIONS FOR ALL...


  • Poplar Bluff, Missouri, United States First Midwest Bank Full time

    Position: Customer Engagement SpecialistWe are seeking a detail-oriented and proactive individual to become a vital member of our exceptional team.The Customer Engagement Specialist plays a crucial role, combining Teller and Customer Service responsibilities.This role encompasses a diverse range of duties, including but not limited to:Serve as the primary...


  • Poplar Bluff, Missouri, United States Commerce Bancshares, Inc. Full time

    About Commerce Bancshares, Inc.We are seeking a highly motivated and personable Personal Banker to join our team. As a Personal Banker, you will play a critical role in helping our customers achieve their financial goals.Key Responsibilities:Provide exceptional customer service and support to our customersAssist customers with their daily banking needs,...


  • Poplar Bluff, Missouri, United States Clearwave Communications Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Clearwave Communications. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction with our products and services.Key...


  • Pine Bluff, United States E.C. Barton Full time

    **Home Outlet Customer Service Representative** CAROUSEL_PARAGRAPH * Home Outlet of Pine Bluff * 401 Michigan * Pine Bluff, Arkansas * Customer Service/Sales * Regular Full-Time * USD $12.00/Hr. * USD $13.00/Hr. * 2632 ** Share Job** mail_outlineGet future jobs matching this search or ** Job Description** **Overview** Our Customer Service...


  • Poplar Bluff, United States Burrell Behavioral Health Full time

    Job Description: Job Title: Client Access Representative Location: Poplar Bluff, Missouri Department: Recovery Services Employment Type: Full-time Job Summary: Embrace the opportunity to be the welcoming face and first point of contact for our clients as a Client Access Representative. In this vital role, you'll play a crucial part in ensuring a seamless...


  • Sergeant Bluff, United States Dayton Freight Full time

    Overview: Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities: Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests,...


  • Red Bluff, United States Samra Organization Full time

    Job DescriptionJob DescriptionAre you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated...


  • Lake Bluff, United States Tandym Group Full time

    A retail company in Illinois is looking to add a new Customer Service Specialist to join their growing team in the Greater Chicago area. In this role, the Customer Service Specialist will be responsible for supporting retail customers and end-users with order support, product assistance and troubleshooting. Responsibilities The Customer Service Specialist...


  • Lake Bluff, United States Tandym Group Full time

    A retail company in Illinois is looking to add a new Customer Service Specialist to join their growing team in the Greater Chicago area. In this role, the Customer Service Specialist will be responsible for supporting retail customers and end-users with order support, product assistance and troubleshooting. Responsibilities The Customer Service Specialist...


  • Lake Bluff, Illinois, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key ResponsibilitiesCustomer...


  • Lake Bluff, Illinois, United States Manpower Group Inc. Full time

    Job Title: Customer Service II - BilingualLocation: RemotePay Range: $20-$23/hr on W2Job Summary:We are seeking a highly skilled Customer Service II - Bilingual to join our team at Manpower Group Inc. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, utilizing your excellent...


  • White Bluff, United States Conduent Business Services, LLC Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Rep-Customer Service

    3 months ago


    Red Bluff, United States Suburban Propane Full time

    > > **Rep-Customer Service** **Red Bluff , CA** **JOB ID: 8083** **JOB CATEGORY: Customer Service** **POSITION TYPE: Regular Part-Time** **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service...


  • Poplar Bluff, Missouri, United States Southern Bank Full time

    Job OverviewLocationPoplar Bluff, MOEmployment TypeFull TimePOSITION SUMMARYThis role is designed for a versatile banking professional whose primary objective is to enhance and maintain customer relationships by actively engaging with clients to identify their financial requirements and offer tailored product and service solutions.TEAM EXPECTATIONS AT...