Customer Service Representative

3 months ago


Lake Bluff, United States Tandym Group Full time

A retail company in Illinois is looking to add a new Customer Service Specialist to join their growing team in the Greater Chicago area. In this role, the Customer Service Specialist will be responsible for supporting retail customers and end-users with order support, product assistance and troubleshooting.

Responsibilities
The Customer Service Specialist will:

  • Answer customer/consumer calls and e-mails
  • Provide customer service and troubleshooting as needed
  • Respond to consumer online reviews through the portal
  • Arrange for shipment of replacement parts
  • Track and trace delivery of orders
  • Communicate with employees throughout the organization on customer requirements
  • Initiate claim process with customers
  • Organize and maintain claim files
  • Notify the manufacturers of new claims and manage claims to closure
  • Work within several customer portals such as Archway and CommerceHub
  • Assist with general office and data entry projects, as necessary
Qualifications
  • 1+ year of experience in a Customer Service and/or General Office Administration role
  • Associate's Degree
  • Computer savvy
  • Microsoft Office Suite proficient
  • Exceptional phone etiquette
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized


  • Salt Lake, Utah, United States Golden Customer Care Full time

    Job OverviewGolden Customer Care is seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle multiple customer accounts simultaneouslyResearch and resolve customer complaints and...


  • Lake Bluff, Illinois, United States ITW Full time

    Job Title: Customer Service RepresentativeAt ITW, we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our global customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and...


  • Salt Lake, Utah, United States Golden Customer Care Full time

    Job OpportunityGolden Customer Care is seeking a skilled Assistant Manager, Customer Service to provide leadership and training to supervisors who oversee multiple customer care agents. This role requires effective communication, coaching, and management of given directives, as well as partnership and collaboration with the Customer Care Manager and other...


  • Lake Bluff, Illinois, United States Sherwin-Williams Full time

    Job DescriptionThis role is essential to the success of our retail stores. As a Customer Service Representative, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will be expected to promptly resolve any customer concerns and...


  • Lake Bluff, United States Illinois Tool Works Full time

    The Customer Service Representative is responsible for providing consistent and quality experience between worldwide customers and Buehler. This role provides price & availability as well as handles order coordination and dispute resolution for both Customer Care, Representative, Customer Service, Manufacturing, Retail, Compliance


  • Lake Worth, Florida, United States Service Supply Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Warehouse Customer Service Representative to join our team at Service Supply. As a key member of our logistics team, you will be responsible for maintaining and strengthening customer relationships, ensuring customer satisfaction and company profitability.Key ResponsibilitiesStocking of...


  • Salt Lake, Utah, United States Southwest Service Administrators Inc Full time

    Job Title: Claims Customer Service RepresentativeSouthwest Service Administrators Inc is seeking a highly skilled Claims Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring timely and accurate processing...


  • Poplar Bluff, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative to join our team. The ideal candidate will possess a positive personality and a clear, energetic voice. As a customer service representative, you will interact with customers throughout your shift, resolving various issues and providing product and service information. Key qualifications include...


  • Lake Bluff, Illinois, United States Walgreens Full time

    Customer Service Associate at WalgreensWe are seeking a skilled Customer Service Associate to join our team at Walgreens. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and promoting sales of our products.Key Responsibilities:Deliver a distinctive and delightful customer...


  • Lake Bluff, Illinois, United States Walgreens Full time

    Customer Service Associate at WalgreensWe're looking for a skilled Customer Service Associate to join our team at Walgreens. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our customers.Key Responsibilities:Model and deliver a distinctive and delightful...


  • Lake Bluff, Illinois, United States Walgreens Full time

    Customer Service Associate at WalgreensAs a valued member of our team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Model and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register and provide customers with...


  • Pine Bluff, Arkansas, United States Domino's Pizza LLC Full time

    Domino's Pizza Customer Service RepresentativeAs a key member of our team, you will be the first point of contact for customers calling our stores. Your professionalism and positive attitude are crucial in creating a pleasant experience for our customers. You will receive comprehensive training on our computer system and customer service best practices.Key...


  • Poplar Bluff, Missouri, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake customer...


  • Lake Bluff, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to customers.Key ResponsibilitiesProvide excellent customer...


  • Lake Bluff, Illinois, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent...


  • Lake Bluff, United States Sherwin-Williams Full time

    About the RoleThis is an exciting opportunity to join our team as a Customer Service Specialist at Sherwin-Williams. As a key member of our retail store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide expert advice and guidance to customers...


  • Lake Bluff, United States Tandym Group Full time

    A retail company in Illinois is looking to add a contract Customer Service Specialist to its team in the Greater Chicago area. In this role, the Customer Service Specialist will be responsible for supporting retail customers and end-users with order support, product assistance, and troubleshooting.ResponsibilitiesAnswer customer/consumer calls and e-mails...


  • Lake Bluff, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide exceptional customer service, responding to customer...


  • Lake Bluff, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide outstanding...


  • Pine Bluff, Arkansas, United States Bert Black Full time

    Elevate your career with Bert Black Service Companies We're seeking a dynamic individual to join our team as a Customer Service Representative in a customer-centric role.You'll enjoy a competitive salary ranging from $32,000 to $42,000 annually, coupled with an extensive benefits package. This includes health, dental, vision, a flexible spending account...