Client Access Representative
1 week ago
Job Description:
Job Title: Client Access Representative
Location: Poplar Bluff, Missouri
Department: Recovery Services Employment Type: Full-time
Job Summary:
Embrace the opportunity to be the welcoming face and first point of contact for our clients as a Client Access Representative. In this vital role, you'll play a crucial part in ensuring a seamless and positive experience for every individual who walks through our doors. Your exceptional customer service skills, attention to detail, and ability to multitask will be instrumental in providing a warm and efficient reception environment.
As a Client Access Representative, you'll be responsible for coordinating client appointments, verifying insurance information, and ensuring accurate collection of payments. Your professionalism and effective communication skills will enable you to handle client inquiries, resolve issues, and provide exceptional support throughout the entire client journey.
In the charming community of Poplar Bluff, Missouri known for its natural beauty and small-town charm, you'll find a welcoming and supportive environment that fosters both personal and professional growth.
The Client Access Representative position offers...
+ All-Inclusive Employee Benefits Package
+ Telemedicine
+ Employee Assistance Program
+ Workplace Culture
+ Retirement Options
Key Responsibilities:
+ Greet clients warmly and verify personal information, insurance details, and collect co-payments.
+ Schedule and manage clinicians' appointments, ensuring accurate benefit and eligibility verification.
+ Skillfully handle appointment changes, cancellations, and no-show situations according to established processes.
+ Collaborate with clients, families, and staff to resolve any issues that may arise during visits.
+ Ensure the completeness and organization of client health records.
+ Maintain accurate cash handling and balance daily transactions.
+ Coordinate and verify client referrals efficiently.
+ Utilize Electronic Medical Records applications effectively.
+ Answer phone calls, direct inquiries, and respond to requests from leadership.
+ Maintain a welcoming and organized reception area.
+ Participate in service monitors and quality improvement programs.
+ Demonstrate excellent guest relations skills in all interactions.
+ Assist with additional duties and projects as assigned.
Education and/or Experience Qualifications:
+ High school diploma or GED required.
+ Previous customer service experience preferred.
Additional Qualifications:
+ Excellent oral, written, and interpersonal communication skills.
+ Strong customer service orientation and ability to multitask.
+ Excellent organization and typing skills.
+ Proficiency in computer applications.
+ Reliable transportation.
+ Successful completion of background checks, including criminal record, driving record, and abuse/neglect.
+ Appropriate driver's license, insurance coverage, and meeting auto liability carrier's driver criteria.
Keywords: Client Access Representative, Customer Service, Appointment Scheduling, Insurance Verification, Payment Collection, Medical Records
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.
About Brightli
Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.
Brightlis top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.
Brightli Snapshot
+ 200 locations
+ 4 states
+ 19 subsidiaries and/or affiliates
+ 5k+ employees
-
Travel Nurse RN
4 weeks ago
Poplar Bluff, United States HealthEcareers - Client Full timeLead Health is seeking a travel nurse RN CVOR for a travel nursing job in Poplar Bluff, Missouri.Job Description & RequirementsSpecialty: CVORDiscipline: RNStart Date: 09/09/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe need a Surgery - CVOR Travel RN to make a positive impact on patient care!There are Travel Nurses...
-
Travel Nurse RN
4 weeks ago
Poplar Bluff, United States Supplemental Health Care Full timeSupplemental Health Care is seeking a travel nurse RN Vascular Access for a travel nursing job in Poplar Bluff, Missouri. Job Description & Requirements Specialty: Vascular Access Discipline: RN Start Date: ASAP Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel Job Description: Supplemental Health Care is seeking CVICU...
-
Travel Nurse RN
4 weeks ago
Poplar Bluff, United States Supplemental Health Care Full timeSupplemental Health Care is seeking a travel nurse RN Vascular Access for a travel nursing job in Poplar Bluff, Missouri.Job Description & RequirementsSpecialty: Vascular AccessDiscipline: RNStart Date: ASAPDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelJob Description:Supplemental Health Care is seeking CVICU RNs in Poplar...
-
Travel Nurse RN
4 weeks ago
Poplar Bluff, United States Supplemental Health Care Remote Work Freelance Full timeSupplemental Health Care is seeking a travel nurse RN Vascular Access for a travel nursing job in Poplar Bluff, Missouri.Job Description & RequirementsSpecialty: Vascular AccessDiscipline: RNStart Date: ASAPDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelJob Description:Supplemental Health Care is seeking CVICU RNs in Poplar...
-
Travel Nurse RN
2 days ago
Red Bluff, United States HealthEcareers - Client Full timeAbout the JobArdor Health Solutions is seeking a skilled travel nurse to join our team in a Post Partum position at a reputable healthcare facility.Job DetailsJob Type: Travel NurseSpecialty: Post PartumDiscipline: Registered Nurse (RN)Shift: 12 hours, daysHours per Week: 36Duration: 13 weeksRequirementsLicense: Active CA Labor & Delivery/Well-Baby...
-
Financial Services Representative
2 weeks ago
Poplar Bluff, Missouri, United States Southern Bank Full timeJob OverviewLocationPoplar Bluff, MOEmployment TypeFull TimePosition SummaryPRIMARY OBJECTIVEThis role is designed for a versatile team member whose main objective is to enhance and maintain customer connections by actively engaging with clients to identify their financial requirements and offer tailored product and service solutions.EXPECTATIONS FOR ALL...
-
White Bluff, United States Heartland Veterinary Partners LLC Full timeAbout Cornerstone Animal Hospital ??????At Cornerstone Animal Hospital, we take pride in delivering personalized, compassionate care to our patients and their guardians in Dickson and surrounding areas. Our hospital opened its doors in 2002. We are a mixed practice that offers small and large animal services and surgeries. Our patients are primarily small...
-
Banking Services Representative
2 weeks ago
Poplar Bluff, Missouri, United States First Midwest Bank Full timePosition: Customer Engagement SpecialistWe are seeking a detail-oriented and proactive individual to become a vital member of our exceptional team.The Customer Engagement Specialist plays a crucial role, combining Teller and Customer Service responsibilities.This role encompasses a diverse range of duties, including but not limited to:Serve as the primary...
-
Customer Service Representative
2 days ago
Poplar Bluff, Missouri, United States Walmart Full timeJob OverviewAs a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a positive customer experience. Your primary responsibilities will include greeting and thanking customers, processing returns and refunds, and handling financial transactions. You will also be responsible for maintaining a clean and organized store...
-
Travel Nurse RN
1 month ago
Poplar Bluff, MO, United States Supplemental Health Care Full timeSupplemental Health Care is seeking a travel nurse RN Vascular Access for a travel nursing job in Poplar Bluff, Missouri. Job Description & Requirements Specialty: Vascular Access Discipline: RN Start Date: ASAP Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel Job Description: Supplemental Health Care is...
-
Travel Nurse RN
4 weeks ago
Poplar Bluff, MO, United States Supplemental Health Care Full timeSupplemental Health Care is seeking a travel nurse RN Vascular Access for a travel nursing job in Poplar Bluff, Missouri. Job Description & Requirements Specialty: Vascular Access Discipline: RN Start Date: ASAP Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel Job Description: Supplemental Health Care is...
-
Travel Nurse RN
4 weeks ago
Poplar Bluff, MO, United States Supplemental Health Care Full timeSupplemental Health Care is seeking a travel nurse RN Vascular Access for a travel nursing job in Poplar Bluff, Missouri. Job Description & Requirements Specialty: Vascular Access Discipline: RN Start Date: ASAP Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel Job Description: Supplemental Health Care is...
-
Therapist/Provisional Therapist
2 months ago
Poplar Bluff, United States Burrell Behavioral Health Full timeJob Description: Job Title: Therapist Location: Poplar Bluff, Missouri Department: Recovery Services Employment Type: Full-time Job Summary: Become a catalyst for positive change by joining our team as a Therapist. In this pivotal role, you will have the opportunity to make a profound impact on individuals, families, and couples as they navigate...
-
Travel Nurse RN
2 days ago
Red Bluff, United States HealthEcareers - Client Full timeAbout the JobWe are seeking a skilled Medical Surgical Nurse to join our team at HealthEcareers - Client. As a Medical Surgical Nurse, you will be responsible for providing high-quality patient care in a fast-paced hospital setting.Job ResponsibilitiesProvide direct patient care to Medical Surgical patients, including assessment, planning, implementation,...
-
Direct Sales Representative
1 week ago
Sergeant Bluff, United States Bronson Kinkade Consulting Full timeJob DescriptionJob DescriptionIgnite Your Sales Career!Are you a proactive individual searching for a flexible and lucrative sales opportunity? Join our team as a Sales Representative and unlock a role that offers autonomy, robust support, and significant earning potential, all from the convenience of your home.Why Choose Us?Exceptional Culture: Recognized...
-
Travel Nurse RN
5 days ago
Poplar Bluff, Missouri, United States Ardor Health Solutions Full timeJob DetailsArdor Health Solutions is seeking a skilled Cardiovascular Intensive Care Specialist to join our team as a Travel Nurse RN.About the PositionJob Type: Travel NursingSpecialty: Cardiovascular Intensive CareDiscipline: Registered Nurse (RN)Shift: 12 hours, nightsHours per Week: 36This is a full-time travel contract position with a reputable...
-
Travel Nurse RN
3 days ago
Red Bluff, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN - Emergency DepartmentWe are seeking a skilled Travel Nurse RN - Emergency Department to join our team at HealthEcareers - Client. As a Travel Nurse RN - Emergency Department, you will be responsible for providing high-quality patient care in a fast-paced emergency department setting.About the JobJob Type: Travel NurseLocation: Red...
-
Physician (Locum Tenens)
5 days ago
Poplar Bluff, Missouri, United States Delta Locum Tenens Full timeJob SummaryWe are seeking a skilled Emergency Medicine Physician to provide short-term coverage for our healthcare facilities. As a locum tenens physician, you will have the opportunity to work in a variety of settings and locations, while enjoying the flexibility and benefits of a locum tenens career.ResponsibilitiesProvide high-quality patient care in an...
-
Legal Associate
2 weeks ago
Poplar Bluff, Missouri, United States Jobot Full timeJoin Our Team: Legal Associate Position Available at JobotAbout Us:At Jobot, we pride ourselves on our commitment to our employees and clients. Our reputation for excellence in legal services has attracted a diverse clientele who rely on us for their legal needs.Why Work With Us?We understand the importance of work-life balance and offer:Meaningful Legal...
-
Travel Nurse RN
4 days ago
Red Bluff, United States HealthEcareers - Client Full timeJob SummaryHealthEcareers - Client is seeking a skilled Registered Nurse to fill a travel nursing position in the Emergency Department. As a travel nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and collaborating with a multidisciplinary team.Job ResponsibilitiesProvide direct patient...
