Customer Service Representative

2 days ago


Decatur, United States Adams Memorial Hospital Full time

The Customer Service Representative ensures AHN delivers the highest level of customer service possible by responding to patient calls related to outstanding billing issues and identifying solutions to pay their balances. This position strives to meet customer expectations by following customer service policies/procedures and handling complex inquiries with a high level of professionalism. The Customer Service Representative works closely with the billing department and are the first line of contact for billing questions and concerns.

Eligible for medical coverage on your first day of employment, all other benefits will be effective the 1st of the month following hire date

Requirements:

40 hours per week - First Shift

8:30 AM - 5:00 PM

High school diploma or equivalent.

Customer service experience required.

Knowledge of medical billing preferred but not required.

Excellent written and spoken communication skills.



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