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Customer Service Representative
2 months ago
At Domino's Pizza LLC, we're looking for a customer-oriented service representative to join our team. As a customer service representative, you will be the face of our company, providing excellent service to our customers and ensuring their satisfaction.
Responsibilities:- Manage incoming calls and respond to customer inquiries in a timely and professional manner.
- Assist in preparing food orders and ensuring accuracy and quality.
- Perform daily and weekly cleaning tasks to maintain a clean and safe work environment.
- Identify and assess customers' needs and provide solutions to meet their expectations.
- Handle customer complaints and provide appropriate solutions to resolve issues.
- Follow procedures, guidelines, and policies to ensure compliance and quality service.
- Excellent organizational skills and ability to multitask.
- Excellent communication and presentation skills to interact with customers and team members.
- Ability to work in a fast-paced environment and manage time effectively.
- Customer service representatives must be at least 16 years of age.
- Competitive hourly rate and opportunities for overtime.
- Flexible scheduling and opportunities for career growth and advancement.
- Discounts on menu items and a safe work environment.
Standing, walking, and lifting up to 50 pounds are required for this position. Team members may also be required to use a hand truck to unload deliveries.
Team members must be able to navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.
Forward bending, stooping, and reaching are also required for this position.
Team members may be required to use pencils, pens, computers, telephones, calculators, and other equipment to perform their duties.
Delivering pizzas within a designated delivery area is also a requirement of this position.
