Customer Service Specialist- Overnight Shift

1 week ago


Glen Allen, United States RemX Full time

RemX has an immediate opening for an OVERNIGHT shift- Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA.

Shift: 10 pm -8:30 am Friday, Saturday, Sunday, Monday. Must be able to train during normal business hours.

Location: Midlothian, VA

The Customer Service Specialist is responsible for updating and providing shipment updates to customers through different communication channels.

  • Update shipment notes with current status via tracking, tracing and monitoring.
  • Data entry of customer shipment information into various databases
  • Updating and processing billings
  • Stay aware of provider updates by monitoring the Web, fax, email and telephone
  • Maintain customer and provider files
Qualifications
  • High school diploma or equivalent
  • 1+ years of relevant customer service experience
  • Ability to work Friday, Saturday, Sunday and Monday from 10 pm - 8:30 am
  • Ability to manage multiple pressing priorities in a fast-paced environment
  • Possess excellent verbal and written communication skills.
As a RemX Customer Service Specialist we offer you:
  • Competitive pay
  • Weekly Pay (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work
  • FREE ONLINE skills training


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