Customer Service Specialist- Part-time

4 days ago


Glen Allen, United States RemX Full time

RemX is hiring a Customer Service Representative: Part-time to work for Knoxville's energy and water provider. GREAT OPPORTUNITY FOR A COLLEGE STUDENT looking for a part-time position.

Shift:

  • Monday between the hours of 9 am and 8 pm (8 hour shift)
  • Tuesday: 5 pm-9 pm
  • Wednesday 5 pm-9 pm
  • Saturday: this is an as needed shift working from 9 am- 4 pm
Training is 3 weeks, full-time hours: 7:30-4:30 Monday-Friday (flexible depending on qualified candidates availability)

Pay: $19-$19.50/hr based on experience

Location: 100% onsite

Job Responsibilities of the Customer Service Representative: Part-time:
  • Answer inbound calls
  • Provide professional interactions with customers utilizing active listening and excellent communication skills
  • Provide answers and solutions to customer inquiries and issues
  • Document systems with customer activity
Qualifications for the Customer Service Representative:
  • High School diploma
  • Excellent verbal and written communication skills
  • Strong customer service skills
  • Good computer skills
  • Analytical and problem solving skills


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