Current jobs related to Customer Success Manager - Detroit - SquarePeg Inc
-
Customer Success Manager
3 months ago
Detroit, United States Cornerstone onDemand Full timeCustomer Excellence Manager – North America The Customer Excellence Manager is responsible for engaging with clients to drive value realization in the solution and mitigate retention risk. Through direct client engagements, the Customer Excellence Manager ensures optimization and the resolution of issues related to client dissatisfaction so that clients...
-
Senior Customer Success Manager
1 month ago
Detroit, Michigan, United States Grundfos Full timeSenior Customer Success ManagerApplication deadline:Workplace: Remote PositionJob Location (Short): Atlanta, Georgia, United States | Aurora, Illinois, United States | Boston, Massachusetts, United States | Brookshire, Texas, United States | Charleston, West Virginia, United States | Charlotte, North Carolina, United States | Chicago, Illinois, United States...
-
Senior Customer Success Manager
2 months ago
Detroit, Michigan, United States Rithum Full timeRithumTM is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.Today, more than...
-
VP - Customer Success and Field Implementation
3 weeks ago
Detroit, United States mindtrace.ai Full timeCompany Description mindtrace.ai is focused on delivering "AI Brains" that mimic human brains in perceiving, understanding, and learning continuously. The company leverages brain-inspired AI solutions to help customers and partners maximize the functionality and performance of Brain-Sense technology. This technology enables AI to learn new use cases from...
-
Sr. Customer Success Engineer
3 months ago
Detroit, United States Dynatrace Full timeJob DescriptionJob DescriptionCompany DescriptionDynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software...
-
Sr. Customer Success Engineer
1 week ago
Detroit, United States Dynatrace Full timeCompany Description Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and...
-
Client Success Manager
1 week ago
Detroit, Michigan, United States AdTheorent Full timeJob OverviewAdTheorent stands at the forefront of digital advertising solutions, leveraging advanced machine learning technologies. Our platform, A/T Platform, has been delivering significant value to advertisers since its inception. In our pursuit to enhance our offerings, we launched AdTheorent Self-Service in 2020, designed to empower clients with a...
-
Chapter Success Facilitator
3 days ago
Detroit, Michigan, United States BNI Full timeJob Title: Chapter Success Facilitator at BNIAbout BNIBNI is a premier business referral organization founded in 1985, boasting a substantial global footprint and a community of over 300,000 members across various nations. We provide a nurturing environment for business advancement and relationship cultivation.The Chapter Success Facilitator (CSF) position...
-
Lead Customer Account Manager
2 months ago
Detroit, Michigan, United States Pristine Management Group Inc Full timeAre you a recent college graduate who is goal-oriented, resilient, and ready to start their career? Are you looking for a company that will allow you to grow and develop your professional portfolio?If so, Pristine Management is looking for YOUPristine Management is one of the nation's premier Business Management & Consulting firms in the area. We are looking...
-
Client Success Coordinator
2 weeks ago
Detroit, Michigan, United States SquarePeg Inc Full timeAbout SquarePeg IncAt SquarePeg Inc, we are pioneers in the realm of innovative spirits and the future of beverage creation. Our mission is to blend science with artistry, captivating a diverse audience that includes enthusiasts from various fields such as culinary arts, design, and technology.Our PhilosophyWe thrive on curiosity and optimism, always...
-
B2B Customer Operations Manager
2 weeks ago
Detroit, Michigan, United States SquarePeg Inc Full timeAbout SquarePeg IncAt SquarePeg Inc, we are innovators in the realm of molecular spirits and pioneers in the next generation of wine and spirits. Our journey has garnered attention from a diverse audience — from whiskey aficionados to scientists, culinary experts, and creative minds across various industries. We are just beginning to scratch the surface of...
-
Customer Service Manager
3 days ago
Detroit, Michigan, United States MMG Full timeJob OverviewThe Customer Service Manager role at MMG is a key position that requires a strong leader to execute tactical objectives and deliver superior customer care. This entry-level position involves leading local personnel in improving customer service, managing service requests, and cycle time to ensure effective communication within the market on...
-
Chapter Success Coach – Detroit, MI
3 months ago
Detroit, United States BNI Full timeJob Summary Job Description About BNI Established in 1985, BNI is the world’s largest business referral network. With over 300,000 small-to medium-size business members in nearly 11,000 chapters across 76+ countries, we are a global company with local footprints. Our proven approach provides members with a structured, positive, and...
-
Educational Success Facilitator
2 weeks ago
Detroit, Michigan, United States My Virtual Academy Full timeJob OverviewPosition: Success Coach (Remote)Company: My Virtual AcademyLocation: RemoteAbout Us:My Virtual Academy has been a leader in educational innovation since 1991, dedicated to providing personalized, tuition-free educational services to a diverse student population. Our mission is to empower students to achieve their high school diplomas through...
-
Customer Implementation Consultant
1 week ago
Detroit, Michigan, United States Fleet Cost & Care Full timeCompany OverviewFleet Cost & Care, founded in 1993, specializes in providing innovative software solutions tailored for the equipment rental sector. With over three decades of experience, the company is dedicated to assisting fleet operators in minimizing risks, expediting invoicing, and optimizing operational workflows. Our mission is to simplify business...
-
Success Coach
1 month ago
Detroit, United States My Virtual Academy Full timeJob DescriptionJob DescriptionSalary: Join Our Team: Success Coach (Remote)Company: My Virtual AcademyLocation: RemoteAbout Us:Are you passionate about making a difference in students' lives? Since 1991, My Virtual Academy has been a trailblazer in educational innovation in Michigan. We provide tailored, tuition-free education services to a diverse range...
-
Customer Service Manager
7 days ago
Detroit Lakes, United States Lakeshirts Full timeJob DescriptionJob DescriptionBECOME THE CHAMPION OF CUSTOMER SERVICE AND TAKE OUR CUSTOMER EXPERIENCE TO THE NEXT LEVELTHE OPPORTUNITY:Since 1984, Lakeshirts has grown from a basement on the lake to a leading apparel manufacturer specializing in garments (and hats, tee, stickers, socks...you get our drift) for the resort and collegiate markets. With a...
-
Customer Implementation Consultant
2 weeks ago
Detroit, Michigan, United States Fleet Cost & Care Full timeCompany OverviewFleet Cost & Care, a leader in providing software solutions for the equipment rental sector since 1993, focuses on enhancing operational efficiency for fleet owners. Our mission is to streamline business processes, enabling clients to prioritize safety and productivity over administrative tasks.Position OverviewThe Implementation Specialist...
-
Assistant Center Manager
1 week ago
Detroit, Michigan, United States European Wax Center Full timeJob Opportunity at European Wax CenterWe are seeking a highly motivated and experienced Assistant Center Manager to join our team at European Wax Center. As a key member of our management team, you will be responsible for leading a high-performing team to achieve outstanding results, cultivating a positive work environment that fosters creativity and...
-
Customer Service Representative
3 days ago
Detroit, Michigan, United States FASTSIGNS #381401 Full timeJob Description**About Us**FASTSIGNS #381401 is a dynamic and creative powerhouse in the signs and graphics industry, serving businesses nationwide with innovative visual solutions.**Job Summary**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our team, you will be responsible for...
Customer Success Manager
1 month ago
We’re Endless West, makers of molecular spirits and creators of the next generation of wine and spirits. Our work has already attracted significant interest from a range of people — whiskey enthusiasts, scientists, members of the culinary world, creatives in design, technology, and fashion — across the country. And we’re just getting going. We’re relentlessly curious, optimistic enough to run after ambitious ideas, and skeptical enough to analyze every angle and consider every option. We support each other as colleagues and care about each other as people, believing that the health of our business can be measured by the health of our team. We are obsessed with leveraging scientific learning, creative storytelling, and business expertise to explore the limits of what’s possible. Everyone is welcome at Endless West. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We are in search of an enthusiastic Customer Operations Specialist to take charge of streamlining our sales fulfillment process, ensuring the highest level of customer satisfaction for our domestic and international B2B clientele. Our ideal candidate is a proactive and collaborative individual with a passion for delivering seamless customer experiences. This role offers an excellent opportunity to play a crucial part in optimizing our logistics operations and building strong customer relationships. Responsibilities Build strong, lasting relationships with our valued B2B customers by being a reliable point of contact for all things order processing and fulfillment. Stay in lockstep with Production team, proactively developing and maintaining production schedules that ensure all orders are fulfilled on time and in adherence to quality standards. Meticulously vet incoming orders, double-checking correct pricing, shipping information, and product specifications to remedy any discrepancies. Oversee and execute the preparation and shipment of product samples to clients. Stay on top of relevant compliance/regulatory implications, making sure all shipments are appropriately registered. Apply a continuous improvement mindset to all the work you do, seeking ways to innovate and enhance logistical operations. Identify opportunities for improvement and implement process enhancements to increase efficiency. Requirements 4+ years of experience in sales logistics or supply chain coordination, ideally within a B2B environment. Outstanding communication skills, both written and verbal, with a customer-centric approach. Strong analytical and problem-solving abilities, coupled with a keen eye for detail and precision. Collaborative team player, capable of working cross-functionally to achieve common goals. Proficient in utilizing logistics software and systems to track and manage order progress. Flexibility and adaptability to thrive in a fast-paced and dynamic work environment. Experience with international logistics or within the Beverage Alcohol Industry is a tremendous plus but not required. #J-18808-Ljbffr
