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VP - Customer Success and Field Implementation

2 months ago


Detroit, United States mindtrace.ai Full time

Company Description mindtrace.ai is focused on delivering "AI Brains" that mimic human brains in perceiving, understanding, and learning continuously. The company leverages brain-inspired AI solutions to help customers and partners maximize the functionality and performance of Brain-Sense technology. This technology enables AI to learn new use cases from unlabeled data with minimal reference examples and adapt to changing real-life conditions. Role Description This is a full-time hybrid role for a VP - Customer Success and Field Implementation at mindtrace.ai in the Detroit Metropolitan Area, with flexibility for remote work. The VP will be responsible for overseeing customer satisfaction, retention, account management, sales, and enhancing customer experience on a day-to-day basis. Qualifications Customer Satisfaction, Customer Retention, and Customer Experience skills Account Management and Sales skills Strong communication and interpersonal skills Data-driven decision-making abilities Experience in AI, technology, or related industries Proven track record of successfully managing customer success teams Bachelor's degree in Engineering ,or a related field #J-18808-Ljbffr