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Patient Registration Coordinator

1 month ago

Kansas City, United States CoxHealth Full time

Overview Exceptional Work Environment Recognized as one of the top workplaces in healthcare Awarded for excellence in employee satisfaction Honored as a leading employer for recent graduates Commended for fostering a supportive environment for women Employee Benefits Comprehensive and customizable benefits package including Health, Vision, and Dental options No-cost virtual healthcare visits Access to employer-sponsored mental health resources for staff and their families Retirement plan with a matching contribution up to 5% Educational support through tuition discounts and reimbursement programs Discounts available for fitness center memberships and childcare services Position Summary The Patient Registration Coordinator plays a vital role in assisting individuals during the registration and arrival process for both scheduled and unscheduled appointments. This position involves gathering precise demographic and insurance details, as well as collecting any known patient liabilities at the time of service. Additionally, the Coordinator is tasked with financial clearance duties for designated scheduled accounts during periods of registration downtime. The ideal candidate will engage with patients and team members in a courteous, professional, and respectful manner to ensure positive interactions. Occasional travel between locations and extended hours may be necessary based on departmental needs. Qualifications Education Required: High school diploma or equivalent Experience Preferred: 1-2 years of experience in a registration role Skills Proficient in computer and typing skills Strong customer service abilities and a knack for engaging with the public and colleagues Capable of managing multiple tasks in a dynamic environment Adept at handling a high volume of interactions and urgent requests Understanding of confidentiality requirements Excellent communication skills, particularly over the phone Certifications CHAA certification is preferred