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Project Administrator

3 months ago

Doral, United States First Onsite Full time

POSITION PURPOSE:

The Project Administrator is responsible for assisting the claim/job from receiving the loss to close the close of the loss. They will be responsible for tracking status so that jobs may stay on goal and on budget. They will be expected to create high levels of customer satisfaction and assist in delivering an exceptional customer experience meeting and exceeding expectations. They will be expected to conduct themselves in a business-like manner at all times.

RESPONSIBILITIES/DUTIES/FUNCTIONS/TASKS:

Responsibilities

* Assist in new job lead intake and forward jobs to RM/Lead PD* Customer Service, answer phones and respond to all customer requests* Assist with customer set up in company ERP platform* Assist with Job File production and management* Assist with the preparation of customer contracts and scan signed documents to shared drive* Assist with maintaining and updating insurance program files as requested* Assist with processing billing and credits* Order environmental testing and all associated equipment* Assist with A/R duties including collections* Code A/R checks received* Participate in weekly production meetings, update participants, contract and budgets for new jobs into ERP system* Coordinate and book travel arrangements for staff

QUALIFICATIONS:

Technical Qualifications:

* Ability to organize, plan and prioritize work* Computer literate; MS Word, Excel, MS Project, Outlook* Knowledge of industry policies and procedures* Knowledge of budgeting and cost control* Ability to set and monitor goals* Ability to maintain controlled authority

Behavioral Qualifications:

* Communicate well, verbal and written* Perform in a way that best represents the standards and interests of the company* Have high standards of professional conduct with Clients, Subs, and in-house* Excellent problem-solving capabilities

Experience:

* Minimum 1 year in Project Coordinating or Claim Handling in the restoration/construction industry

PREFERENCES:

* High School Diploma or equivalent

SPECIAL POSITION REQUIREMENTS:

* Available for emergency work after hours and on weekends. We are a company with a 24-7 operation

WORK REQUIREMENTS:

* Frequent deskbound work requiring the use of telephones, computer and mouse* Able to regularly lift and/or move up to 25 pounds for at least 100 feet; able to periodically lift more than 25 pounds for at least 100 feet, with the assistance of another member of the team* Able to walk, stand, sit, use hands to finger/pinch/grip, handle/feel objects, reach with hands and arms, climb and balance, stoop, kneel, crouch and crawl, see, and hear

First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Third party resume submissions not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee.

Subject to Federal, State and Local laws, regulations and/or ordinances, applicant must be able to pass Background Check and Pre-employment Drug Screen.

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