Credit Specialist

The Accounts Receivable Specialist is responsible for managing the company‘s receivables and ensuring timely collection of payments. This role involves evaluating customer credit risk, maintaining accurate customer records, managing third-party receivable insurance, and assisting with month-end closing activities. The role requires close coordination with customers, internal teams, and management, along with a strong understanding of accounts receivable processes.

1. Customer Correspondence and Collections:

   • Draft communications and proactively contact delinquent customers to build relationships and understand account issues.
   • Decision Impact: Timely collections improve cash flow and reduce bad debt. Building strong customer relationships ensures smoother communication and faster resolution of payment issues.

2. Credit Risk Evaluation:

   • Analyze creditworthiness for both new and existing customers and assess potential risks associated with extending credit.
   • Decision Impact: Accurate credit assessments help minimize the risk of non-payment and maintain financial stability.

3. Receivable Insurance Management:

   • Oversee third-party receivable insurance by verifying acceptable credit limits for existing customers and adding new customers to the policy.
   • Decision Impact: Ensuring adequate insurance coverage mitigates financial risk related to unpaid receivables.

4. Customer Data Maintenance (SAP):

   • Update and maintain customer information in SAP, such as changes in names, addresses, mergers, and specific contact information.
   • Decision Impact: Accurate customer data is essential for effective communication, invoicing, and credit management.

5. Invoice Assistance:

   • Support the invoicing process when necessary, ensuring timely and accurate billing to customers.
   • Decision Impact: Proper invoicing is critical for maintaining a healthy cash flow.

6. Customer Aging Report Management:

   • Manage and monitor the customer aging report to identify delinquent accounts and communicate findings to management for appropriate action.
   • Decision Impact: Helps management prioritize collections and avoid prolonged delinquency.

7. Aging Review Facilitation:

   • Organize and facilitate periodic reviews of the customer aging report with the Accounting Manager and Business Management team to assess the status of outstanding receivables.
   • Decision Impact: Ensures strategic focus on collection efforts and minimizes potential write-offs.

8. Month-End Close Support:

   • Assist the Accounting Manager in ensuring all invoices are entered each month to complete the month-end close process.
   • Decision Impact: Accurate month-end close is essential for financial reporting and business decision-making.

9. Administrative Support:

   • Perform administrative duties, including copying, filing, and retrieving materials related to accounts receivable as required.
   • Decision Impact: Ensures smooth daily operations and record-keeping in the accounts receivable function.

10. Cross-Department Support:

    • Perform additional duties as needed, such as assisting with accounts payable data entry or other accounting-related tasks.
    • Decision Impact: Provides flexibility and support across accounting functions during peak periods or staff absences.

• Education:

  • High School Diploma or equivalent required. Associate‘s or Bachelor‘s degree in Accounting, Finance, or a related field preferred.

• Experience:

  • Minimum of 5 years of experience in Accounts Receivable or a related field. Prior experience with credit risk analysis is required.

• Skills and Competencies:

  • Strong verbal and written communication skills.
  • Proficient in Microsoft Office Suite (especially Excel) and accounting software, including SAP.
  • Ability to work independently in a fast-paced, dynamic environment.
  • Strong organizational skills and exceptional attention to detail.
  • Capable of anticipating work needs and professionally interacting with customers and colleagues.
  • Problem-solving and decision-making skills, particularly regarding credit risk and collection strategies.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Vaco LLC and its parents, affiliates, and subsidiaries (‘we,‘ ‘our,‘ or ‘Vaco‘) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco‘s HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

• the individual‘s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.