Customer Service Representative

5 months ago


Birmingham, United States Champion Cleaners Full time
Full-Time Customer Service Representative - Champion Cleaners

Vestavia Hills, AL

Job duties: Act as customer service representative, who maintains a positive attitude and communicates with the management team. Must have a positive team spirit. Duties include; processing of garments into dry cleaning software system. Must be able to work in an efficient manner to meet high volume and time constraints while maintaining a safe work environment. We have high standards for our employees because we provide the BEST quality in dry cleaning, laundry and customer service in the industry. Be a dynamic part of our team today
  • Talks with customers, primarily face to face.
  • Receives incoming orders.
  • Complete transaction for outgoing orders
  • Records information into the computer for customer service.
  • Follows all correct procedures and guidelines.
  • Properly inventories and sorts items.
  • Immediately inform management of shortages or customer complaints.
  • Assumes responsibility for all components of the job from start to finish.
  • Responds promptly to customer needs
Qualifications:
  • Previous customer service, retail or cashier experience preferred
  • Physical demands: Required to stand; walk and frequently lift
  • Ability to read and comprehend instructions, short correspondence, and memos.


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