Customer Service Representative

9 hours ago


Birmingham, Alabama, United States Sprouts Farmers Market Full time

Sprouts Farmers Market is an equal opportunity employer committed to diversity and inclusion. We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer questions, and resolving customer complaints in a professional and courteous manner.

About the Role:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Answer customer questions about products and services, making recommendations as needed
  • Resolve customer complaints in a fair and courteous manner, ensuring customer satisfaction
  • Work collaboratively with other team members to achieve sales goals and maintain store standards

Requirements:

  • 1-2 years of customer service experience, preferably in a retail or food service setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and credit transactions

Benefits:

  • Average annual salary: $45,000 - $55,000
  • Ongoing training and development opportunities
  • Competitive hourly wage and benefits package
  • Opportunities for advancement within the company


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