PT Package Center Supervisor

4 weeks ago

Leesburg, United States UPS Full time

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary The Alternate Part-time Package Dispatch Supervisor/Package Center Supervisor is a position that has been trained and certified to perform the role of either a PT PDS or a PT PCS to accommodate alternative schedules and increase operational flexibility. This position is responsible for analyzing and planning their center’s daily package dispatch and handles operational service issues (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events, etc.). He/She analyzes previous dispatch results to maximize service performance, streamline routes, and coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met. This position provides customer service support (e.g., answering messages, concerns, call tags, destination follow-ups, etc.). He/She facilitates the smooth execution of operational procedures and management of systems. Responsibilities: Develops and maintains good working relationships with employees, management, and customers. Facilitates training with new and current employees. Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate, and local government requirements. Manages department resources to ensure maximum output, accuracy, and efficiency at all times. Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels. Implements employee personal development plans as required to ensure the continuing professional growth of department personnel. Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development. Ensures all employees adhere to safety policies and procedures at all times. Qualifications: Bachelor's Degree or International equivalent - Preferred Ability to lift 70 lbs./32 kgs. Availability to work flexible shift hours, up to 5 days per week Strong oral and written communication skills Working knowledge of Microsoft Office Ability to work in a fast-paced warehouse environment Management experience - Preferred Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. #J-18808-Ljbffr

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