Member Experience Representative

2 months ago


Wilkesboro, United States YMCA of Northwest North Carolina Full time
Job Details

Job Location
Wilkes Family YMCA - Wilkesboro, NC

Position Type
Part Time

Salary Range
$10.30 - $10.30 Hourly

Job Shift
Variable

Description

The YMCA of Northwest North Carolina is looking for a cause-driven leader to increase membership engagement, growth and retention. As a Member Experience Representative your primary responsibilities will include giving facility tours, connecting members with programs and membership/program registration. Other duties may include working with new or prospective members to determine goals, create plans and follow-up on progress. If you thrive on helping others achieve their goals and have a passion for building and strengthening member relationships, then join our team

Location: Jerry Long Family YMCA; you may be asked to work in other area locations as needed.

Schedule: hours may varymornings, evenings, weekends. Holidays as needed.

Qualifications

  • Bilingual (Spanish) is a plus
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Computer skills and the ability to learn computer programs related to the position
  • Excellent customer service and verbal communication skills
  • Outgoing personality and a desire to serve others
  • Flexible schedule
  • Ability to stand for the majority of shift
  • Current certification in CPR/First Aid/AED/Oxygen administration, or obtain certification within 30 days of hire
  • Other YMCA-required training and certifications


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