Mia Italian Department Manager

2 weeks ago

Dubuque, United States Hy-Vee Full time
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Mia Italian Express Manager

Department: Mia Italian Express

FLSA: Non-Exempt

General Function:

As an Mia Italian Express Manager, this position will be responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Presents the freshest and best quality product at a competitive retail price. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies
  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism
Reporting Relations:

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service Director

Positions that Report to you: Department Employees

Primary Duties and Responsibilities:
  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
  • Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by: (examples include)
    • escorting them to the products they're looking for
    • securing products that are out of reach
    • loading or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
  • Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
  • Determines department goals with store director.
  • Determines weekly work schedule and establishes a daily work plan for the department.
  • Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
  • Handles and satisfies customer issues.
  • Communicates with employees regarding sales and ideas.
  • Figures retail pricing and insures correct pricing.
  • Extends invoices, posts invoices, and oversees department bookkeeping procedures.
  • Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
  • Conducts inventory of the department.
  • Plans displays, promotions, and determines pre-orders.
  • Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
  • Understands and troubleshoots equipment and ensures maintenance is performed.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
  • Ensures pricing is competitive in the market area.
  • Attends meetings and seminars and participates in continuing education.
  • Fills displays, checks in delivered merchandise, and works in the sales area.
  • Unloads trucks, places product in appropriate storage area, and replenishes merchandise.
  • Performs departmental duties as needed.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.
Supervisory Responsibilities:
  • Instructs, assigns, reviews and plans work of others.
  • Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
  • Has the authority to approve employee discipline.
  • Has the authority to recommend employee transfer, discharge, and salary increases.
Knowledge, Skills, Abilities and Worker Characteristics:
  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants; follow technical manuals and have increased contact with people.
Education and Experience:

High school or equivalent experience and over one year of related work experience.

Physical Requirements:
  • Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.


Working Conditions:

This position is frequently exposed to temperature extremes and dampness. There is possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job:

Telephone, fax, copier, intercom system, kitchen utensils, wrapping machine, pallet jacks, garbage disposal, trash compactor, cardboard compactor, box cutter, computer, oven, steamer, Hobart Scale, and calculator.

Financial Responsibility:

Responsible for company assets, including equipment and merchandise.

Contacts:

Daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

Confidentiality:

Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.

Are you ready to smile, apply today.

  • Oncology Department Manager

    6 days ago

    Dubuque, Iowa, United States Access Dubuque Full time

    Job SummaryWe are seeking a highly skilled and experienced Clinical Manager to oversee the Oncology and Radiation Therapy Department at Access Dubuque. As a key member of our team, you will be responsible for ensuring the delivery of high-quality patient care and managing nursing staff.Key ResponsibilitiesOversee the day-to-day clinical operations of the...

  • Oncology Department Manager

    6 days ago

    Dubuque, Iowa, United States Medical Associates Full time

    Job SummaryWe are seeking a highly skilled and experienced Clinical Manager to oversee the Oncology Department at Medical Associates. The successful candidate will be responsible for ensuring the delivery of high-quality patient care, managing nursing staff, and overseeing the day-to-day clinical operations of the department.Key ResponsibilitiesFacilitate...

  • Oncology Department Manager

    6 days ago

    Dubuque, Iowa, United States Access Dubuque Full time

    Job SummaryWe are seeking a highly skilled and experienced Clinical Manager to oversee the Oncology and Radiation Therapy Department at Access Dubuque. As a key member of our team, you will be responsible for ensuring the delivery of high-quality patient care and managing nursing staff.Key ResponsibilitiesOversee the day-to-day clinical operations of the...

  • Clinical Manager

    6 days ago

    Dubuque, Iowa, United States Medical Associates Full time

    Job SummaryWe are seeking a highly skilled and experienced Clinical Manager to oversee the Oncology Department at Medical Associates. The successful candidate will be responsible for ensuring the delivery of high-quality patient care, managing nursing staff, and overseeing the day-to-day clinical operations of the department.Key ResponsibilitiesFacilitate...

  • Clinical Manager

    6 days ago

    Dubuque, Iowa, United States Medical Associates Full time

    Job SummaryWe are seeking a highly skilled and experienced Clinical Manager to oversee the Oncology Department at Medical Associates. The successful candidate will be responsible for ensuring the delivery of high-quality patient care, managing nursing staff, and overseeing the day-to-day clinical operations of the department.Key ResponsibilitiesFacilitate...

  • Clinical Manager

    6 days ago

    Dubuque, Iowa, United States Medical Associates Full time

    About the RoleWe are seeking a highly skilled and experienced Clinical Manager to oversee the Oncology Department at Medical Associates. As a key member of our team, you will be responsible for ensuring the delivery of high-quality patient care and managing nursing staff.Key ResponsibilitiesOversee the day-to-day clinical operations of the Oncology...

  • Vitamin Department Manager

    4 days ago

    Dubuque, Iowa, United States Natural Grocers Full time

    About the RoleWe are seeking a highly motivated and experienced Vitamin Department Manager to join our team at Natural Grocers. As a key member of our store leadership team, you will be responsible for the successful operation and profitability of the vitamin department.Key ResponsibilitiesProvide World-Class Customer Service: Ensure that every customer...

  • Nursing Department Head

    1 week ago

    Dubuque, Iowa, United States Harmony Dubuque Full time

    **Job Summary**We are seeking a highly skilled and experienced Nursing Department Head to join our team at Harmony Dubuque. As a key member of our Clinical Department, you will be responsible for ensuring the highest standard of care for our residents.Key Responsibilities:Develop and implement nursing department goals and objectives.Oversee all aspects of...

  • Grocery and Bulk Department Assistant

    6 days ago

    Dubuque, Iowa, United States Natural Grocers Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Grocery Assistant - Bulk and Dairy Department to join our team at Natural Grocers. As a key member of our grocery team, you will play a vital role in ensuring the successful operation and profitability of our grocery and bulk departments.Key ResponsibilitiesCustomer Service: Provide...

  • Department Receptionist

    1 week ago

    Dubuque, United States Grand River Medical Group Full time $15 - $18

    Job DescriptionJob DescriptionDepartment Receptionist - RadiologyPosition is located within our Multi-Specialty Clinic in Dubuque, IA Grand River Medical Group is seeking an organized and motivated receptionist to perform clerical duties for the daily operation of the radiology department. These duties include scheduling appointments, verifying patient...

  • Department Receptionist

    1 week ago

    Dubuque, United States Grand River Medical Group Full time

    Department Receptionist - Radiology Position is located within our Multi-Specialty Clinic in Dubuque, IA Grand River Medical Group is seeking an organized and motivated receptionist to perform clerical duties for the daily operation of the radiology department. These duties include scheduling appointments, verifying patient demographics and insurance,...

  • Meat Department Team Member

    4 days ago

    Dubuque, Iowa, United States Hy-Vee Full time

    About the RoleWe are seeking a skilled Meat Clerk to join our team at Hy-Vee. As a key member of our meat department, you will be responsible for ensuring the highest quality products are available to our customers.Key ResponsibilitiesProduct Review: Inspect merchandise for freshness and quality, ensuring it meets our high standards.Inventory Management:...

  • Meat Department Team Member

    3 days ago

    Dubuque, Iowa, United States Hy-Vee Full time

    About the RoleWe are seeking a skilled Meat Clerk to join our team at Hy-Vee. As a key member of our meat department, you will be responsible for ensuring the highest quality products are available to our customers.Key ResponsibilitiesProduct Review: Inspect merchandise for freshness and quality, ensuring it meets our high standards.Inventory Management:...

  • Grocery Assistant

    6 days ago

    Dubuque, Iowa, United States Natural Grocers Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Grocery Assistant - Bulk and Dairy Department to join our team at Natural Grocers. As a key member of our grocery team, you will play a vital role in ensuring the successful operation and profitability of our grocery and bulk departments.Key ResponsibilitiesCustomer Service: Provide...

  • Vitamin Manager

    2 weeks ago

    Dubuque, United States Vitamin Cottage Natural Food Markets, Inc. Full time

    Main Ingredients. Providing World Class Customer Service as a number one priority. Exemplifying integrity, responsibility, and excellence and adhering to all policies. Creating an inviting, full and shopable department. Ordering for the vitamin depar Vitamin, Manager, Store Manager, Diversity, Crew Member, Insurance, Grocery

  • Retail Department Supervisor

    4 days ago

    Dubuque, Iowa, United States HomeGoods Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Department Supervisor to join our team at HomeGoods. As a key member of our retail operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional...

  • Engineering Manager

    3 months ago

    Dubuque, United States Exide Technologies Full time

    Overview The Engineering Manager is responsible for the development, support, and improvement of the manufacturing processes for the plant. Will lead a team of Process and Continuous improvement engineers. About the work location: Manchester is a city in Delaware County, Iowa, United States, located along the Highway 20 corridor between Dyersville and...

  • Manager of Oncology Services

    6 days ago

    Dubuque, Iowa, United States Medical Associates Full time

    Job SummaryWe are seeking a highly skilled and experienced Clinical Manager to oversee the Oncology Department at Medical Associates. The successful candidate will be responsible for ensuring the delivery of high-quality patient care, managing nursing staff, and overseeing the day-to-day clinical operations of the department.Key ResponsibilitiesFacilitate...

  • Transportation Manager

    7 days ago

    Dubuque, Iowa, United States Access Dubuque Full time

    Job SummaryWe are seeking a highly skilled Transportation Manager to join our team at Access Dubuque. As a key member of our organization, you will be responsible for overseeing the daily operations of our transportation department, ensuring the safe and efficient movement of goods.Key Responsibilities:Lead and direct a team of professional drivers, ensuring...

  • Assistant Hotel General Manager

    2 weeks ago

    Dubuque, United States Best Western Plus Dubuque Hotel and Conference Center Full time

    Job DescriptionJob DescriptionWe're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our...