Associate Account Manager
2 days ago
Job Summary
We are seeking an experienced Associate Account Manager to join our Client Services team at ADP. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients, ensuring their needs are met and exceeded.
Responsibilities
- Provide timely and effective resolution to client issues and concerns
- Build and maintain strong relationships with clients through regular communication and follow-up
- Utilize ADP products and services knowledge to educate clients on best practices and solutions
- Collaborate with internal teams to resolve complex client issues and improve overall client satisfaction
- Meet or exceed client satisfaction targets and quality metrics
Requirements
- 1+ year of experience in a customer service environment
- Ability to work overtime during peak seasons
- Strong communication and problem-solving skills
- Ability to work in a fast-paced, metrics-driven environment
What You'll Love About Working Here
- Opportunity to work with a global leader in human resources technology
- Collaborative and inclusive work environment
- Professional development opportunities and training
- Competitive compensation and benefits package
Why ADP?
ADP is a global leader in human resources technology, offering a range of innovative solutions to help businesses manage their workforce. We are committed to providing exceptional client service and support, and we are seeking talented individuals to join our team.
How to Apply
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
Equal Employment Opportunity
ADP is an equal employment opportunity employer and welcomes applications from diverse candidates.
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