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![IBM](https://media.trabajo.org/img/noimg.jpg)
Technical Account Manager
2 months ago
Your Role and Responsibilities
This position provides the opportunity to work as part of the Expert Labs organization where you gain critical problem resolution skills while working with a team of experts to help resolve complex software and integration problems for our worldwide customers. This is a customer facing role that specializes in performing technical expertise-driven proactive guidance, consulting and troubleshooting to help clients achieve business outcomes. You will analyze customer requirements and assist with technical solutions on different projects using different on-prem and cloud technologies. In addition, the role will have a strong focus on growing skills in IBM growth strategy and vision of guiding customers on the AI Journey with Cognos Analytics and Watsonx technologies.
Required Technical and Professional Expertise
5 Years minimum Cognos Analytics experience
Analyze technical requirements and recommend solutions
Client Relationship Management
Strong analytical skills
Strong communication and client-facing skills
Preferred Technical and Professional Expertise
IBM Certified Developer - Cognos Analytics
IBM Certified Cognos Administrator
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