Bilingual Customer Service Specialist

2 months ago

Leesburg, United States The Sherwin-Williams Company Full time
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
The individual selected for this role will be expected to work at Store #5089, located at: 940-C Edwards Ferry Rd. NE. Leesburg, VA 20176
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment

  • Bilingual Customer Service Specialist

    3 days ago

    Leesburg, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with...

  • Bilingual Customer Service Specialist

    4 weeks ago

    Leesburg, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    1 week ago

    Leesburg, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    4 days ago

    Leesburg, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Representative

    3 days ago

    Leesburg, Virginia, United States Sherwin-Williams Full time

    Customer Service SpecialistWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Sherwin-Williams. As a valued member of our team, you will play a key role in delivering exceptional customer experiences and providing expert product knowledge to our wholesale and retail customers.Key Responsibilities:Resolve...

  • Customer Service Administrative Specialist

    1 week ago

    Leesburg, Virginia, United States Loudoun County Full time

    Welcome to Loudoun County Government Thank you for considering a career opportunity with us. Position Overview The Department of Housing and Community Development (DHCD) is seeking a dedicated and efficient professional to fill the role of Administrative Assistant II/Customer Service Representative. This position is vital in addressing the quality...

  • Customer Service Administrative Specialist

    1 week ago

    Leesburg, Virginia, United States Loudoun County Full time

    Welcome to Loudoun County Government Application Instructions Please ensure that all sections of the application are fully completed. Resumes are supplementary and will not be considered if the application is incomplete or states 'see resume'. Position Overview The Department of Housing and Community Development (DHCD) offers a unique opportunity...

  • Customer Service Specialist

    2 weeks ago

    Leesburg, United States Loudoun County Full time

    Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Introduction Salary offers are based on...

  • Customer Service and Administrative Support Specialist

    3 days ago

    Leesburg, Virginia, United States Loudoun County Full time

    Welcome to Loudoun County Government Thank you for considering a career opportunity with us. Please ensure that all sections of the application are fully completed. Resumes are supplementary and will not be considered if the application is incomplete. Position Overview The Department of Housing and Community Development (DHCD) is dedicated to...

  • Customer Service Representative

    3 weeks ago

    Leesburg, United States SRS Distribution Full time

    The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers, and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building...

  • Customer Service Specialist/Video Editor

    3 months ago

    Leesburg, United States LIFE AND MED LLC Full time

    Job DescriptionJob DescriptionThank you for stopping by, This position is Mon to Thursday 9am-4pm, Friday 9am-3pmWe are an Health Insurance Agency, we offer Medicare and Marketplace health insurance also known as Obamacare.Our office is looking for a Customer Service Specialist/Video Editor for our YouTube channel, at our Downtown Leesburg FL office, job...

  • Customer Service Coordinator

    8 hours ago

    Leesburg, Virginia, United States Loudoun County Full time

    About the RoleThe Department of Housing and Community Development (DHCD) is seeking a highly organized and customer-focused administrative professional to serve as the Administrative Assistant II/Customer Service Representative. This role is the first point of contact for the public at our customer service center, providing exceptional service and support to...

  • Customer Service

    3 months ago

    Leesburg, United States Luck Stone Full time

    ** Customer Service & Logistics Specialist I** **Job Category****:** LS Support **Requisition Number****:** CUSTO002422 Showing 1 location **Job Details** **Description** Luck Stone, Leesburg Plant is currently seeking a Customer Service Associate to ensure customer satisfaction by accurately fulfilling order requests, efficiently utilizing resources and...

  • Customer Experience Specialist

    3 months ago

    Leesburg, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Service Specialist

    9 hours ago

    Leesburg, Virginia, United States True Religion Brand Jeans Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at True Religion Brand Jeans. As a Sales Associate, you will play a critical role in delivering exceptional customer service, driving sales growth, and maintaining a visually appealing store environment.Key ResponsibilitiesCustomer Service: Greet and...

  • COM-D Customer Service Specialist I

    3 months ago

    Leesburg, United States Luck Stone Full time

    ** COM-D Customer Service Specialist I** **Job Category****:** LS Support **Requisition Number****:** COMDC002373 Showing 1 location **Job Details** **Description** Luck Stone, Leesburg Plant is currently seeking a Customer Service Associate to ensure customer satisfaction by accurately fulfilling order requests, efficiently utilizing resources and...

  • Customer Service Associate

    3 days ago

    Leesburg, Virginia, United States ASE Full time

    Job OverviewSalary: CompetitivePosition Status: Non-Exempt, Technical Professional, SupportLocation: RemoteJob Title: Customer Care SpecialistDepartment: Customer CareReports to: Customer Care ManagerDirect Reports: NonePosition Summary:The Customer Care Specialist is responsible for delivering comprehensive assistance to automotive technicians, employers,...

  • Retail Customer Service Representative

    4 days ago

    Leesburg, Virginia, United States Sherwin-Williams Full time

    Job Title: Retail Customer Service SpecialistWe are seeking a highly skilled Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences in our store.Key Responsibilities:Provide Exceptional Customer Service: Ensure high levels of...

  • Customer Service Representative

    11 hours ago

    Leesburg, Florida, United States Jenkins Genesis of Leesburg Full time

    About the Role:Jenkins Genesis of Leesburg is seeking a highly motivated and customer-centric individual to fill the position of Customer Relations Specialist. This full-time, hourly administrative role is based in Leesburg, Florida and offers a great opportunity for an individual looking to grow their career in the auto industry.Key Responsibilities:Build...

  • Mobile Service Specialist

    1 week ago

    Leesburg, Florida, United States PIRTEK Full time

    Join Our Team as a Mobile Service Specialist!Are you an enthusiastic and mechanically skilled individual eager to embark on a fulfilling career in the hydraulic and industrial hose sector? If so, we have an exciting opportunity for you at Pirtek, a frontrunner in hydraulic and industrial hose solutions.Company Overview:At Pirtek, we are committed to...