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Director, Enterprise Accounts

3 months ago


Little Ferry, United States Correlation One Full time

Correlation One is an education technology company who is building the workforce development solutions of the future. We close skill gaps for corporate enterprises, governments, and individuals, while empowering disenfranchised segments of the workforce. By providing training-to-job programs that are 100% free for learners, we eliminate traditional barriers to opportunities. We are committed to helping enterprises like Amazon, Walmart, Prudential, Citadel, Citi, Johnson & Johnson, Target, Morgan Stanley, EY and others reskill their workforces to prepare them for the jobs of tomorrow. We build community-oriented, jobs-first learning experiences that offer a human touch and leverage technology to create best-in-class outcomes for everyone. Each program is taught by industry leaders and experts, professors and teaching assistants, delivered virtually to cohort-based learning communities, and generates economic opportunity and/or business impact through customized learning experiences. We currently run over 12 types of programs for 12,000+ learners each year in 10+ countries, and we plan to grow 5-10x in the next two years. Correlation One is proud to be ranked #6 in LinkedIn's Top Startups 2022 list and a Fast Company’s World Changing Idea winner. Join us as we build the workplace development platform of the future Your impact As the Director, Enterprise Accounts you will work directly with our corporate enterprise clients to help them realize value from Correlation One workforce development solutions, specifically for data science, AI, and other technical upskilling programs. This role will manage key accounts, with the objective to grow and develop Correlation One’s existing client portfolio. This role is consultative in nature and will help translate client needs into custom program design, will own client business outcomes and renewals, and will proactively nurture accounts to generate upsell and cross sell opportunities. This role will partner with our sales organization and program managers to ensure a full 360 degree support team for our clients, and serve as a strategic partner to the Senior Director of Account Management and Chief Operations Officer. The ideal candidate will be a strong communicator exuding executive presence with c-suite stakeholders, as well as a self-starter who is comfortable innovating customer-centric solutions in a startup environment; this candidate will be solutions oriented with a proven track record of delivering ROI outcomes for Fortune 500 enterprise clients and driving Net Revenue Retention to 115+%. The role will be a strategic partner to Correlation One’s Executive team, and report directly to the Senior Director of Account Management. A day in the life Manage and develop relationships with tier-1 enterprise corporate clients like Best Buy, Colgate, Johnson & Johnson and others, with the potential to grow into a department leader Develop growth strategies within corporate accounts by building strategic account plans with stakeholder mapping, and proactively identifying opportunities to deepen client relationships Drive and deliver quarterly business reviews and proposals for external partner executives, and implement a best in class cadence of engagement to build a foundation of trust Build and execute playbooks, processes, and systems to ensure that enterprise customers realize value from Correlation One’s world class workforce development solutions Collaborate with cross functional teams both internally and within Content, Product, Marketing, and Operations in order to ideate customized learning experiences Measure and report on key milestones and KPIs related to customer program success Identify and implement process improvements to scale and streamline core operations Your expertise 10+ years of experience in consultative sales, account management, or management consulting, with experience managing retention and expansion targets Experience managing b2b enterprise relationships, delivering results, and driving profitability through renewals and upsells Experience leading and delivering senior executive-level business communications, including presentations and proposals Experience coordinating and collaborating with cross-functional teams Experience using google suite and CRM software tools (Salesforce preferred) Experience in AI, technology, data science, education, workforce development a plus Leadership/People management experience is a plus

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