Customer Experience Representative

4 months ago

Vernon Rockville, United States Indigo Books & Music Full time

**Company Description**

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

* We love books and all things beautiful

* We are Canadas Cultural Department Store

* Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

* We exist to add joy to our customers lives each and every time they interact with us and our products

* Our job is to create joyful moments for our customers

* We treat each other the way wed treat a valued friend

* We inspire each other to do our best work

* We seek to ignite creativity and innovation every day

* We give back to the communities in which we operate

**Job Description**

Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOULL DO

* Create a warm and welcoming environment in our stores

* Add joy to our customers' lives

* Leverage our product to tell stories

* Engage and connect with our customers on the floor

* Curate specific product collections for each customer you meet

* Ensure Visual Standards are followed and maintained

* Role model Indigos High Performance Characteristics

* Seek information regarding new products, promotions and programs

* Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers

* Take accountability to respond to customer feedback in a timely manner

* Hold self and others accountable

* Own self-development and provide continuous feedback to colleagues and Leadership Team

* Share ideas with Leadership Team on how to improve the employee and customer experience

**Qualifications**

* Experience in specialty retail or a retail environment preferred but not required

* Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store

* Demonstrated commitment to creating an exceptional employee and customer experience

* Ability to be mobile on the sales floor for extended periods of time

* Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques

* Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)

* Bilingualism (French/English) is required for all positions in Qubec; other languages an asset

**Customer Experience Representative - Village Green**

Retail Stores Part-time Entry Level Coles Village Green Customer Service

  • Customer Experience Ambassador

    3 days ago

    Vernon Rockville, United States Indigo Books & Music Full time

    About IndigoIndigo is a leading Canadian retailer of books, gifts, and home decor. We're passionate about creating exceptional customer experiences and inspiring a love of reading and learning.Job SummaryWe're seeking a Customer Experience Representative to join our team at our Village Green location. As a Customer Experience Representative, you will be...

  • Customer Experience Ambassador

    2 weeks ago

    Vernon Rockville, United States Indigo Books & Music Full time

    About Indigo Books & MusicWe are a leading Canadian retailer of books, gifts, and home decor, dedicated to creating exceptional customer experiences in our stores and online.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our store team, you will be...

  • Customer Experience Representative

    2 weeks ago

    Rockville, Maryland, United States TD Bank Group Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Coordinator to join our team at TD Bank Group. As a key member of our retail banking team, you will be responsible for delivering exceptional customer service and providing legendary experiences to our customers.Key ResponsibilitiesProvide legendary customer service in both teller transactions...

  • Customer Experience Representative

    6 days ago

    Rockville, Maryland, United States TD Bank Group Full time

    Job Title: Store Customer Experience CoordinatorWe are seeking a highly skilled and customer-focused individual to join our team as a Store Customer Experience Coordinator. In this role, you will provide legendary customer service in both Teller transactions and Platform Customer Service, while selling and referring TD Products to new and existing...

  • Member Service Representative

    4 weeks ago

    Rockville, Maryland, United States Lafayette Federal Credit Union Full time

    About the RoleThe Member Service Representative is a key position at Lafayette Federal Credit Union, responsible for providing exceptional customer service to our members. As a member of our dynamic team, you will be empowered to make a positive impact on our members' lives by delivering personalized support and solutions.Key ResponsibilitiesProcess...

  • Member Service Representative

    3 weeks ago

    Rockville, Maryland, United States Lafayette Federal Credit Union Full time

    About the RoleThe Member Service Representative is a key position at Lafayette Federal Credit Union, where you will have the opportunity to make a positive impact on our members' lives. As a Customer Experience Expert, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our products and...

  • Member Service Representative

    2 weeks ago

    Rockville, Maryland, United States Lafayette Federal Credit Union Full time

    About the RoleThe Member Service Representative is a key position at Lafayette Federal Credit Union, where you will play a vital role in providing exceptional customer service to our members. As a member of our dynamic team, you will be empowered to make a positive impact on our members' lives by delivering personalized support and solutions to their...

  • Porter - Customer Experience Specialist

    2 weeks ago

    Vernon Rockville, United States Stop & Shop Full time

    About UsAt Stop & Shop, we foster a culture that celebrates diversity and promotes a sense of belonging among our associates. We work collaboratively to put our customers first and demonstrate our commitment to their satisfaction.Our MissionWe strive to make a positive impact on our customers' lives by helping them achieve their daily goals. Our promise is...

  • Customer Service Representative

    2 months ago

    Rockville, United States UFA Inc Full time

    - Customer Service Representative **Customer Service Representative** **It's more than a living,** **it's a life.** **Get more from life** **With a career at UFA.** Location : Strathmore Department : Agriculture Retail Employment type : Part-Time Posting number : HR21-321 Date posted : Dec. 08, 2021 Closing date : Dec. 22, 2021 **Customer Service...

  • Customer Support Representative

    2 weeks ago

    Rockville, Maryland, United States Adventist HealthCare Full time

    Customer Support RepresentativeAdventist HealthCare is seeking an experienced Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for coordinating and maintaining a professional and efficient front desk operation.Key Responsibilities:Check-in patients and prepare paperworkCoordinate with other...

  • Customer Service Representative

    3 weeks ago

    Vernon Rockville, United States Spare Time Entertainment Full time

    **Job Summary**At Spare Time Entertainment, we are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Associate. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring a positive experience for our customers, and contributing to the overall success of our...

  • Customer Service Representative

    3 weeks ago

    Vernon Rockville, United States Stop & Shop Full time

    About the Role:We are seeking a skilled and customer-focused Deli Clerk to join our team at Stop & Shop. As a Deli Clerk, you will play a critical role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Maintain deli cases and ensure a clean and organized store environment.Slice meats...

  • Guest Experience Representative

    2 days ago

    Rockville, United States DARCARS Automotive Group Full time

    DARCARS Automotive Group is now hiring for an Guest Experience Representative to join our team! Potential Earning Based on experience from 36 K to 60 K - - Must be willing to commute from dealership to dealership - - As a Guest Experience Representat Guest Experience, Representative, Guest, Experience, Business Services

  • Customer Service Representative

    2 weeks ago

    Vernon Rockville, United States Spare Time Entertainment Full time

    **Job Summary**At Spare Time Entertainment, we are seeking a highly motivated and customer-focused Guest Service Associate to join our team. As a Guest Service Associate, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the overall success of our entertainment center.**Key...

  • Customer Service Representative

    7 days ago

    Rockville, Maryland, United States UFA Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at UFA Co-operative Limited. As a key member of our retail team, you will be responsible for providing exceptional customer service, assisting with sales and inventory management, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Rockville, United States Cinq-saa Beauty & Fashion Home Llc Full time

    Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service...

  • Customer Service Representative

    3 weeks ago

    Rockville, Maryland, United States Meso Scale Discovery Full time

    Job SummaryThis is a 100% REMOTE position.Position Overview:As a Customer Service Representative at Meso Scale Discovery, you will provide professional, courteous, and customer-centric service to our customer base. You will directly interact with various customers and interface with multiple internal departments to facilitate the processing of quotes,...

  • Customer Service Representative

    4 months ago

    Rockville, United States Addison Group Full time

    Role: Customer Service Representative Location: Rockville, MDPay Rate Range: $17/Hour & up to $21/Hour upon conversion Internal Job ID: 520031Our Client in Rockville, MD is seeking a Customer Service Representative to join their team! The role of the Customer Support Representative encompasses engaging with clients across diverse sectors with the primary...

  • Customer Service Representative

    3 months ago

    Rockville, United States JOOLA Full time

    JOOLA is for looking for an experienced Customer Service Representative with a passion for growth and interest in pickleball and table tennis!JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As...

  • Customer Service Representative

    1 week ago

    Rockville, Maryland, United States Addison Group Full time

    Customer Service RepresentativeAt Addison Group, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll play a vital role in delivering exceptional service to our clients.Key Responsibilities:Engage with Customers: Utilize effective communication and troubleshooting techniques to resolve...