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Account Manager, Career Management Center, Fuqua School of Business
4 months ago
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Overview
The Account Manager partners with the Sector Directors in the Career Management Center to plan and facilitate engagement opportunities between employers and students within assigned industry sectors. Responsibilities include maintaining day-to-day company relationships and supporting new business development. He/she also may advise stakeholders on recruiting and industry trends of the assigned industries. This position is an integral part of Fuqua's Career Management Center (CMC) and reports to the Associate Director for Employer Engagement - Account Management.
Qualifications
- Bachelor's degree and three years of professional work experience preferred, preferably in career services, recruiting, or customer service related fields.
- Ability to interact effectively and build relationships with various constituents, including graduate students, business leaders, employers, alumni, faculty, and staff at all levels.
- Flexible, adaptable, and comfortable with uncertainty and operating in an entrepreneurial environment.
- Positive attitude, creative thinker, and problem solver.
- Willingness to work flexible hours, including nights and weekends, supporting effective program and event delivery. Some travel required.
- Excellent written and verbal communication skills.
- Must be very comfortable learning and using technology tools, including database management, Internet research, Excel, email, and other tools.
- Comfort with a fast-paced environment and ability to adapt to immediate changes driven by various constituent needs.
Relationship management and business development (50%)
- Manage and deepen existing recruiting relationships with company contacts in person, by phone, and through email.
- Develop a working knowledge of assigned industry trends, positions for which companies hire, and desired qualities in candidates.
- In collaboration with the Sector Director, understand the other organizations and people within Fuqua and Duke whose work focuses upon the assigned industries and build relationships with those constituents. Partner and share information to better integrate careers and the job search with other learning opportunities.
- Work closely with Sector Director, other critical stakeholders at Duke, and company representatives to develop and execute effective recruiting and student engagement strategies.
- In partnership with the Sector Director, identify employer targets within the assigned sector and execute a strategy to establish relationships with targeted companies.
- Coordinate and execute employer engagements, including but not limited to the company's formal on-campus recruiting events such as information sessions, office hours, and interviews.
- Coordinate and execute special student events that enhance their understanding of careers and the job search in the assigned industry sectors.
- Partner with student clubs and employer organizations as they plan events to minimize or eliminate conflicting activities.
- As part of a broader team, assist with executing on-campus recruiting events, interviews, and multi-school career fairs.
- Facilitate marketing and communications for company engagements and sector events.
- Assist in the training and preparation of new teammates
- Assist in the preparation of reports and analyses
- Develop and implement project management plans as assigned
- Represent assigned sector within the CMC in planning and decision processes. Help ensure that our offerings to both students and employers reflect the sector's unique needs and create a successful platform for companies to engage with, recruit and hire Fuqua students and alumni.
- Manage and participate in other CMC projects or programs as requested.
Minimum Qualifications
Education
Work requires communications, analytical and organizational skills acquired through completion of a bachelor's degree program.
Experience
Work requires one year of experience in a placement or other student services function to become familiar with career counseling and placement programs.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
