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Support Services Technician III

2 months ago

Blackstone, United States Olgoonik Corporation Full time

Overview:The Support Services Technician will coordinate aspects of support to the training center that may include any of fleet management, mail, courier, Diplomatic Pouch, property disposition and accountability, equipment, supplies, inventories, facility maintenance requests and tracking.Primary Responsibilities:Functions independently under the Program Manager to accomplish or coordinate/monitor all areas of responsibility and provide frequent updates, status, and reportsExecutes and accomplishes strategies by developing coordinated goals and objectivesResearches, updates, and monitors standard operating procedures (SOP) in areas of responsibilityIdentifies and provides cost and usage information to the Program ManagerProvides guidance on how to perform Support Services functionsMaintains tracking boards and electronic documents for fleet, shipping and receiving, property accountability, and other systems as requiredCoordinates and executes fleet management duties that include vehicle scheduling, preparation, service coordination, dispatching utilizing ILMS and non-standard programs, lifecycle monitoring, modification requests, and other related functions as requiredOperates U.S. Government vehicles up to and including 16 passenger vans as necessary in the performance of assigned tasksProvides logistical support by performing or monitoring tasks associated with common carrier shipping and receiving, unpacking, storing, assembling, tracking and issuing supplies, equipment, materials, and official parcels that include Diplomatic Pouch, Courier, and USPS mail serviceInspects received/delivered goods, maintains inventory/logistics records, and allocates storage space, and/or delivers those goods and materials to the Receiving OfficeTracks and records all receiving, stocking and issuing of inventory items per U.S. government regulationsMonitors depletion rate of supplies, materials and equipment. Notifies Program Manager when replenishment and/or repairs and maintenance is required. Takes follow-up action to assure prompt and proper receipt of itemsMaintains storage areas in neat and clean conditionAssists with stock room functions consisting of office and general suppliesMonitors Ariba and other support request processes for clarity, mandatory source of supply use, accountability, and tracking to ensure purchase invoices are closed out and property issued to programResolves all discrepancies of property received within individual ordersPicks up and delivers official mail and special delivery itemsEscorts un-cleared building maintenance/equipment repair/delivery personnel, when necessaryAssists in common records management that includes property records and Personally Identifiable Information (PII)Employs applicable Department of State security standards and procedures to protect National Security informationProvides other training program support as neededEmployee requires infrequent supervision and is expected to work independently according to established policies and accepted practiceEducation and/or Experience:Must possess a high school diploma, Associate's Degree preferred; plus seven (7) years relevant work experienceMinimum five (5) years experience providing support services such as fleet management, mail, courier, Diplomatic Pouch, property disposition and accountability, or facility maintenance requests and trackingTwo (2) years experience as a Support Services Technician II or equivalent experienceTwo (2) years supervisory experience preferredKnowledge, Skills, and Abilities:Advanced knowledge of and experience with support services functions, practices and proceduresMust hold a valid driver's license and be willing and able to drive official U.S. Government vehicles up to and including 16 passenger vansProficient knowledge of MS Office suite and/or other general office applications is requiredWorking knowledge of military, law enforcement, and/or Government security operations Working knowledge of fleet operationsKnowledge of supply and logistics record keeping/management (supply/logistics forms, supplies, materials inventory, and status report preparationStrong organizational, interpersonal, oral and written communication skills with ability to prioritize and monitor multiple tasks simultaneouslyMust be able to work in a collaborative, team environmentMust maintain high standards for quality of work and professional growthMust be able to develop solid understanding of Department of State rules, regulations and procedures relating to acquisitions and logistics processesCertificates, Licenses, Registrations:None.Security Clearance:Must be a U.S. citizenPossess or be able to obtain/maintain a SECRET security clearancePhysical Demands:Must be able to meet physical requirements (walking, standing, bending, and lifting of medium to heavy objects)Travel:Travels as necessary to other CONUS training and support sites as needed; travel is not expected to be more than 25% of total work timeWork Environment:Office environment.