![Hartford Healthcare](https://media.trabajo.org/img/noimg.jpg)
Patient Service Representative
2 months ago
Description Job Schedule: Per Diem Standard Hours: 1 Job Shift: Shift 1 Shift Details: Variable during hours of operation, 7am to 7pm Work where every moment matters.Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges. We offer over 30 outpatient locations with a variety of specialists, including oncology, women’s health, sports medicine, physical therapy, occupational therapy and speech language, we are known for our commitment to high quality, customer focused outcomes. Position Description This per diem position will cover our Outpatient Rehab clinics in Glastonbury and Wethersfield. The Patient Service Representative is responsible for providing professional customer service to ensure operational efficiency and promote a positive patient experience. Responsible for Patient Scheduling, Pre-Registration, Registration, Insurance Verification, Insurance Authorization, and ensures patients have been cleared for Rehab Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. Provides administrative support to the office staff. Requires understanding of Rehab procedures, and patient history requirements for Rehab procedures. Responsibilities · Greets and registers arriving patients, completes registration forms and verifies insurance · Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter · Provides information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics · Collects co-payments and office charges as needed and explains office payment billing policies to patients · Schedules new patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, medical reports, etc.) · Schedules follow-up appointments and completes the necessary requisition forms and pre-cert exams · Defines and resolves patient/clinician issues/problems, bringing concerns to team lead or manager as necessary · Reconciles billing and co-pays; refers payment and insurance problems to Billing Department · Keeps and maintains inventory of office or clinical supplies; maintains an orderly reception · Provides back-up support to other front desk staff and performs other related duties in support of efficient operations of the site · Collaborates with colleagues throughout the system to improve processes, workflow, outcomes, and patient experience Qualifications · High school diploma or equivalent required; Associates' or Bachelor’s degree in a clinical or business field preferred. · 1-2 years in medical or healthcare office; knowledge of healthcare terminology, insurance authorization, and benefits. · Proficiency in healthcare terminology and billing practices, experience with obtaining authorization and benefits · Bilingual (highly preferred) We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this isyour moment.
-
Patient Access Representative
2 weeks ago
Marlborough, United States Planned Parenthood League of Massachusetts Full timePlanned Parenthood League of Massachusetts (PPLM) has a simple mission: Care. No Matter What. PPLM has been a leader in promoting sexual health for more than 90 years and we strongly believe that all people deserve care no matter who they are, where they live, or who they love. As the state's leading provider of sexual and reproductive health services, we...
-
Patient Access Representative
5 days ago
Marlborough, United States Planned Parenthood League of Massachusetts Full timePlanned Parenthood League of Massachusetts (PPLM) has a simple mission: Care. No Matter What. PPLM has been a leader in promoting sexual health for more than 90 years and we strongly believe that all people deserve care no matter who they are, where they live, or who they love. As the state's leading provider of sexual and reproductive health services, we...
-
Hospitality Service Representative
1 week ago
Marlborough, Massachusetts, United States Waterford Fire Service Full timePosition: Customer Experience SpecialistCompany: Waterford Fire ServiceJoin Our Dedicated TeamWaterford Fire Service is on the lookout for talented individuals who are passionate about delivering exceptional service in the hospitality sector. We pride ourselves on fostering a culture that values teamwork, continuous improvement, and recognition of individual...
-
Customer Service Representative
4 days ago
Marlborough, United States 24 Seven Talent Full timeOur client, a life sciences leader, is looking to bring on an Customer Service/Call Center representative, starting ASAP through January 2025. This role will be 100% onsite in Marlborough, MA.This person MUST HAVE Experience:Salesforce/service max case experienceCall center experience - heavier on emails with strong typing skillsExperience with Microsoft...
-
Customer Service Representative
17 hours ago
Marlborough, United States 24 Seven Talent Full timeOur client, a life sciences leader, is looking to bring on an Customer Service/Call Center representative, starting ASAP through January 2025. This role will be 100% onsite in Marlborough, MA. This person MUST HAVE Experience: Salesforce/service max case experience Call center experience - heavier on emails with strong typing skills Experience with...
-
Customer Service Representative
4 hours ago
Marlborough, United States 24 Seven Talent Full timeOur client, a life sciences leader, is looking to bring on an Customer Service/Call Center representative, starting ASAP through January 2025. This role will be 100% onsite in Marlborough, MA.This person MUST HAVE Experience:Salesforce/service max case experienceCall center experience - heavier on emails with strong typing skillsExperience with Microsoft...
-
Customer Service Representative
2 days ago
Marlborough, United States 24 Seven Talent Full timeOur client, a life sciences leader, is looking to bring on an Customer Service/Call Center representative, starting ASAP through January 2025. This role will be 100% onsite in Marlborough, MA.This person MUST HAVE Experience:Salesforce/service max case experienceCall center experience - heavier on emails with strong typing skillsExperience with Microsoft...
-
Logistics Services Representative
7 days ago
Marlborough, United States TJX Companies Full timeDiscovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, Home. Goods, Sierra, Winners, Homesense, and TK Maxx. With Logistics, Representative, Vendor, Supply Chain, Support, Service, Retail
-
Customer Service Representative
5 days ago
Marlborough, United States Complete Staffing Solutions Full time $18Job DescriptionJob DescriptionCustomer Service RepresentativeLocation:Marlborough, MAHiring ASAP! Multiple openings!Hours:Full time in officeMonday-Friday 8:30-5pmJob Requirements:· Customer Service experience· Inbound/Outbound call experience· Strong computer skillsPay Rate:$18/hour
-
Customer Service Representative
4 days ago
Marlborough, Massachusetts, United States Suburban Propane Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and identifying opportunities to grow our business.Key ResponsibilitiesHandle a...
-
Customer Service Representative
6 days ago
Marlborough, United States Select Source International Full time $22 - $23Job DescriptionJob DescriptionTop 3 skills - salesforce/service max case experience, call center experience, heavier on emails, typing skills, experience with Microsoft office applicationsResponds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites...
-
Customer Service Representative
6 hours ago
Marlborough, Massachusetts, United States Complete Staffing Inc Full timeJob Summary:Complete Staffing Inc is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and exceeding customer expectations.Key Responsibilities:Manage high volumes of inbound...
-
Logistics Services Representative
3 days ago
Marlborough, United States The TJX Companies , Inc. Full timeLogistics Services Representative (10:30am to 7pm EST shift) The Opportunity: Contribute To The Growth Of Your Career. Within Logistics & Supply Chain, The Business Enablement team strategically supports the flow of merchandise from vendors into our Supply Chain. The Logistics Services Representative provides logistics support to Domestic Vendors and...
-
Logistics Services Representative
4 days ago
Marlborough, United States The TJX Companies, Inc. Full timeLogistics Services Representative (10:30am to 7pm EST shift)The Opportunity: Contribute To The Growth Of Your Career.Within Logistics & Supply Chain, The Business Enablement team strategically supports the flow of merchandise from vendors into our Supply Chain. The Logistics Services Representative provides logistics support to Domestic Vendors and Carriers....
-
Logistics Services Representative
5 days ago
Marlborough, United States The TJX Companies, Inc. Full timeLogistics Services Representative (10:30am to 7pm EST shift)The Opportunity: Contribute To The Growth Of Your Career.Within Logistics & Supply Chain, The Business Enablement team strategically supports the flow of merchandise from vendors into our Supply Chain. The Logistics Services Representative provides logistics support to Domestic Vendors and Carriers....
-
Customer Service Representative, Call Center
4 days ago
Marlborough, United States Connexion Systems & Engineering, Inc. Full time $18Job DescriptionJob DescriptionTitle: Customer Service Representative, Call CenterHiring Organization: Connexion Systems & EngineeringCompensation, Benefits, and Employment TypeDuration: 6+ month contract, with potential for conversionPay rate: $18/hr Job Location: Marlborough, MASchedule: M-F, 8:30am – 5pm, potential hybridJob#: bh16991Description:The...
-
Customer Service Representative
12 hours ago
Marlborough, United States Primary Talent Partners Full timePrimary Talent Partners has an opening with our client in the Marlborough, MA area for a customer service representative. This will be a full-time, W2 contract position with an initial duration of 4 months and potential for extension and/or conversion. Pay Rate: $22/hr Schedule: 100% on-site, M - F 8am to 5pm Top 3 skills - salesforce/service max case...
-
Customer Service Representative
2 weeks ago
Marlborough, United States Connexion Systems & Engineering, Inc. Full time $18Job DescriptionJob DescriptionJob Title: Consumer Relations RepresentativeLocation: Marlborough, MA 01752Hours: M-F 8:30am-5:00pmStart Date: September 30th Fully onsite for the first 6 months. KPIs will be reviewed and if met hybrid work schedule will be Monday & Friday from home and Tuesday, Wednesday & Thursday in office.Looking for 1-2 years of call...
-
Member Service Representative
1 week ago
Marlborough, Massachusetts, United States Digital FCU Full timePosition Title: Float Member Service RepresentativeJob Category: Branch ServicesOverview:The Float Member Service Representative plays a crucial role in enhancing the member experience at Digital FCU. This position requires flexibility to work across various branch locations, ensuring that members receive exceptional service tailored to their financial...
-
Logistics Services Representative
2 months ago
Marlborough, United States TJX Companies Full timeJOB DESCRIPTION Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises - our environment is ever-changing, and that’s just...