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Senior Director, National Accounts

2 months ago

Bentonville, United States Krispy Kreme Full time

Since its founding over 80 years ago, Krispy Kreme’s focus has remained the same - making fresh, premium quality doughnuts inspired by their founder’s original recipe. The brand’s iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme’s in-shop experience even sweeter, many shops across the globe feature the brands one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme’s melt-in-your-mouth doughnuts being made right before their eyes. Reporting to the US Chief Commercial Officer, the Sr. Director of National Accounts, will be a high visibility leader on the Krispy Kreme sales team and directly responsible for delivering sales and profitability targets, building strong customer relationships, and growing the business across all Walmart & Sam’s Club channels. Strategic thought leadership, superior account management, and strong commercial acumen combined with a bias for action will be key “recipe for success” ingredients in this role. A TASTE OF WHAT YOU'LL BE DOING Develop and manage strategic planning of annual business while providing critical customer input into development of company go-to-market commercial strategies Establish strategic relationships with customer Director & VP/DMM level management and above. Anticipate competitive threats in marketplace while building core capabilities for the future. Full omnichannel commercial mindset delivering both B&M and digital/e-commerce growth. Develop key customer/channel strategy with enterprise mindset to deliver Krispy Kreme’s Business Plan. Help develop 3-year and annual operating plans to build a pipeline for key growth platforms. Lead coordination and development of JBP’s, Innovation summits, Strategic customer & commercial reviews with customer merchant/VP/DMM and internal C-Level audiences. Maintain operating budgets/sales forecasts, and manage the overall sales, including customer scorecards and tracking. Work cross functionally with Sales, Marketing, Operations, Supply Chain, Finance, Insights and Leadership to find the right solution to meet both Krispy Kreme’s and the Customers objectives. Continuously evaluate the skills and effectiveness of the Walmart sales team, and instill a culture of high performance, accountability, teamwork, and development to achieve our business goals and provide our people with opportunities to learn, grow and thrive. YOUR RECIPE FOR SUCCESS Bachelor’s Degree in Business or related program; MBA or advanced degree preferred Minimum 15 years of progressive business leadership roles across CPG Sales and Commercial functions working directly with Walmart (& Sam’s Club) Expertise in Walmart omni-channel merchandising strategies and execution in FMCG categories; DSD experience a plus Experience managing P&L’s, conducting financial analysis and highly proficient in the Microsoft Office suite Ability to efficiently work in a hybrid (remote and in-office) environment* BENEFITS Comprehensive benefits (medical, HAS/FSA, vision, dental insurance) and 401K Employee discount program PTO and “dream” days Education Reimbursement Adoption Assistance Life Insurance Pet Insurance Krispy Kreme is an iconic, global brand that has offered the highest-quality doughnuts and great-tasting coffee since it was founded in 1937. Today, Krispy Kreme operates as a public company traded under the ticker symbol, DNUT, on the Nasdaq Global Select Market. Krispy Kreme’s over 1,600 shops can be found in 33 countries across the globe. Of these locations, the brand owns and operates 307 shops in the United States and Canada, 239 in Mexico, 125 in the UK and Ireland, 52 in Japan, and 38 in Australia and New Zealand, with the remaining locations run by franchise partners largely in the international market. In addition, Krispy Kreme doughnuts can be found in approximately 12,000 grocery, convenience, and mass merchant stores in the U.S.

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