Patient Access Representative II

1 day ago

Roseburg, United States Conifer Health Solutions Full time
Job Description

Shift is 9pm-7:30am in the Emergency Department.

JOB SUMMARY

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.
  • Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
  • Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
  • Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum typing skills of 35 wpm
  • Demonstrated working knowledge of PC/CRT/printer
  • Knowledge of function and relationships within a hospital environment preferred
  • Customer service skills and experience
  • Ability to work in a fast paced environment
  • Ability to receive and express detailed information through oral and written communications
  • Course in Medical Terminology required
  • Understanding of Third Party Payor requirements preferred
  • Understanding of Compliance standards preferred
  • Must be able to perform essential job duties in at least two Patient Access service areas including ED.
  • Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
  • Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
  • Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.
  • High School Diploma or GED required
  • 0 - 1 year in a Customer Service role.
  • 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred
  • Some college coursework is preferred
PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to sit at computer terminal for extended periods of time
  • Occasionally lift/carry items weighing up to 25 lbs.
  • Frequent prolonged standing, sitting, and walking
  • Occasionally push a wheelchair to assist patients with mobility problems.
WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Hospital administration
  • Can work in patient care locations which include potential exposure to life-threatening patient conditions.
OTHER
  • Must be available to work hours and days as needed based on departmental/system demands.
  • Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step

  • Patient Access Representative II

    1 week ago

    Roseburg, Oregon, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a Patient Access Representative II, you will play a critical role in supporting departmental efficiencies and providing exceptional customer service to our patients.Key ResponsibilitiesPerform scheduling, registration, patient...

  • Patient Access Representative II

    1 month ago

    Roseburg, Oregon, United States Conifer Revenue Cycle Solutions Full time

    Job SummaryConifer Revenue Cycle Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a Patient Access Representative II, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will also be responsible for obtaining complete and...

  • Patient Access Representative II

    1 month ago

    Roseburg, Oregon, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative II to join our team. As a Patient Access Representative II, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will also be responsible for obtaining complete and accurate...

  • Patient Access Representative II

    1 month ago

    Roseburg, Oregon, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Your primary goal will be to ensure that patients receive...

  • Patient Access Representative II

    2 weeks ago

    Roseburg, United States Conifer Health Solutions Full time

    Job DescriptionShift: Mon-Thursday 2:30pm-7:30pm Friday 3:00pm-7:30pmJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information....

  • Patient Services Representative II

    2 weeks ago

    Roseburg, Oregon, United States Aviva Health Full time

    Job Title: Patient Services Representative IIAviva Health is seeking a highly skilled and compassionate Patient Services Representative II to join our team. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our dental practice.Key Responsibilities:Register...

  • Patient Access Representative II

    1 month ago

    Roseburg, United States Conifer Health Solutions Full time

    Job Description Shift: Sun/Mon 5:00 pm-11:00 pm Fri/Sat 11:00 am 7:30 pm JOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic...

  • Entry-Level Patient Access Representative II

    1 month ago

    Roseburg, United States Conifer Health Solutions Full time

    Job Description Shift: Sun-Mon 10:00 pm-6:30 am Thur-Sun 10: pm-6:30 am JOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic...

  • Patient Services Representative II

    2 weeks ago

    Roseburg, Oregon, United States Aviva Health Full time

    Job OverviewAviva Health is seeking a highly organized and detail-oriented Patient Services Representative II to join our team. As a key member of our dental front office, you will be responsible for scheduling patients, preparing charts, and assisting in providing care to patients as needed.Key ResponsibilitiesEnter patient packet data and scan documents,...

  • Patient Services Representative

    3 months ago

    Roseburg, United States Umpqua Health Full time

    At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our...

  • Patient Services Representative

    1 month ago

    Roseburg, Oregon, United States Aviva Health Full time

    Job SummaryAviva Health is seeking a highly skilled Patient Services Representative I to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our patients and families.Key ResponsibilitiesAnswer incoming calls and schedule appointments for patients in a timely and efficient...

  • Traveling Speech Language Pathologist

    4 weeks ago

    Roseburg, Oregon, United States Access Healthcare Full time

    Job DetailsAccess Healthcare is seeking a skilled Speech Language Pathologist for a travel assignment in Oregon.Key ResponsibilitiesProvide speech therapy services to patients in a clinical setting.Develop and implement individualized treatment plans to meet patient needs.Collaborate with healthcare teams to ensure comprehensive patient care.Conduct...

  • Traveling Speech Language Pathologist

    4 weeks ago

    Roseburg, Oregon, United States Access Healthcare Full time

    Job DetailsAccess Healthcare is seeking a skilled Speech Language Pathologist for a travel assignment in Oregon.Key ResponsibilitiesProvide speech therapy services to patients in a clinical settingDevelop and implement individualized treatment plans to meet patient needsCollaborate with healthcare teams to ensure comprehensive patient careConduct assessments...

  • Traveling Speech Therapist

    2 weeks ago

    Roseburg, Oregon, United States Access Healthcare Full time

    Speech Language Pathologist Travel Job OpportunityAccess Healthcare is seeking a skilled Speech Language Pathologist to fill a travel position in a dynamic healthcare setting.Job RequirementsSpecialty: Speech Language PathologyDiscipline: TherapyDuration: 42 weeksShift: 8 hours, daysEmployment Type: TravelThe selected candidate will work closely with our...

  • Traveling Speech-Language Pathologist

    2 weeks ago

    Roseburg, Oregon, United States Access Healthcare Full time

    Speech-Language Pathologist Travel Job OpportunityAccess Healthcare is seeking a skilled Speech-Language Pathologist to fill a travel position in Roseburg, Oregon.Job Requirements and DetailsSpecialty: Speech-Language PathologyDiscipline: TherapyDuration: 42 weeksShift: 8 hours, daysEmployment Type: TravelAs a Speech-Language Pathologist with Access...

  • Customer Service Representative

    2 weeks ago

    Roseburg, Oregon, United States Roseburg Operations LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at Avamere at Oak Park. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work independently in a fast-paced environment.Key Responsibilities:Answer and direct phone calls, manage resident lists, and handle...

  • Medical Biller/Customer Service Representative

    4 weeks ago

    Roseburg, Oregon, United States RICK'S MEDICAL SUPPLY, INC. Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Biller/Customer Service Representative to join our team at Rick's Medical Supply, Inc. As a Medical Biller/Customer Service Representative, you will be responsible for providing exceptional customer service to our patients, clients, and referral sources while ensuring accurate and timely...

  • Family Practice Call Center Representative

    2 weeks ago

    Roseburg, Oregon, United States Evergreen Family Medicine Full time

    Job Title: Family Practice Call Center RepresentativeEvergreen Family Medicine is seeking a highly skilled and compassionate Family Practice Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional patient care and support to our patients and...

  • Travel Speech Language Pathologist Position

    2 weeks ago

    Roseburg, United States Access Health Care Physicians LLC Full time

    Job Title: Travel Speech Language PathologistAccess Healthcare is seeking a skilled Travel Speech Language Pathologist to join our team for a travel job in a dynamic setting.Job Summary:We are looking for a highly motivated and experienced Speech Language Pathologist to provide high-quality patient care in a travel setting. The ideal candidate will have...

  • Medical Biller/Customer Service Representative

    2 weeks ago

    Roseburg, Oregon, United States RICK'S MEDICAL SUPPLY, INC. Full time

    Job Title: Medical Biller/Customer Service RepresentativeAt Rick's Medical Supply, Inc., we are seeking a highly skilled and detail-oriented Medical Biller/Customer Service Representative to join our team. As a Medical Biller/Customer Service Representative, you will be responsible for providing exceptional customer service to our patients, clients, and...