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Sr. Sales Manager

4 months ago

Orlando, United States Lake Nona Wave Hotel Full time

Overview:

Do you have a commitment to excellence in your role each day?

Are you fueled by a genuine passion for hospitality and experienced in luxury hospitality sales?

Do you possess the ability to cultivate lasting relationships within the marketplace, demonstrating a commitment that resonates throughout your career?

Are you a self-managed and self-motivated individual?

Do you inspire energy around you?

We are currently seeking an ideal candidate with a seasoned background in full-service hotel sales, coupled with a track record of active participation in tradeshows and industry events. The successful candidate will be a skilled solicitor and closer, with a foundation in luxury hospitality. Additionally, compatibility with an accomplished, fun, and dynamic team is highly valued. We are better together.

As the Senior Sales Manager, you will play a crucial part as a member of our team, proactively soliciting and managing inquiries from groups with both room and catering requirements. Your contribution will be pivotal in our ongoing commitment to providing delightful moments and unparalleled guest experiences. You will participate in the continuing effort to deliver distinctively different guest experiences and nurture lasting relationships with our customers with a focus on building long-term, value-based customer relationships that enable achievement of optimum sales objectives.

Responsibilities:
  • With an innovative mind set, identify and enthusiastically create new contacts and develop sales leads through phone solicitation/prospecting, sales calls, trade shows, etc.
  • Respond to sales inquiries and contact potential clients to build and nurture lasting business relationships.
  • Understand the overall market - competitors strengths and weaknesses, economic trends, supply and demand, etc. and strategically sell against our competition.
  • Take initiative to go beyond the ordinary to differentiate us from the competition and create loyalty.
  • Understand fully the hotel amenities, venues, and options and provide recommendations to create authentic and distinctively different experiences for our groups.
  • Anticipate our guests' needs and respond promptly.
  • Create, execute, and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Produce quotes and written confirmation to all clients. Maintain timely and accurate recording of activity to include appointments, calls made, and business leads.


Qualifications:

-Four year college degree in hospitality or business administration preferred.
-Three to five years hotel sales experience required.
-Three years of hotel management experience with a heavy focus on guest service.

Flexibility. We are in the business of bringing dreams to life and it requires operational understanding and innovative thinking to result in the flexibility to produce those dreams.

Experience. Previous experience and enthusiasm selling passionate people, authentic experiences and distinctively different service to others in a team oriented environment.

People Person. The best part of selling is creating and building lasting relationships with our guests and team members.

Great communicator. Verbally creating a picture of the amazing experiences we can create for a group requires excellent listening skills, attention to detail, and the ability to communicate effectively in English both verbally and through excellent written communication.

Good Administrator. Paperwork may not be the most fun part of the job but organization and the ability to create, implement, and analyze manual and automated reports coupled with a comprehensive knowledge of technical and managerial applications of PMS, Delphi, and appropriate PC applications will keep you organized and ensure you have more time to sell

A qualified applicant is a proven closer and thrives on the challenge of finding new business but understands the operation and the administrative requirements and ensures he/she is fulfilling those needs as an integral part of the team.

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