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![Klarent Hospitality Limited](https://media.trabajo.org/img/noimg.jpg)
Meeting & Events Operations Manager
2 months ago
Would you like to work for a company that gives you:
£250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
Meals provided whilst on shift
Sales incentives and initiative rewards
Discounted / Free use of leisure facilities – “Hotel specific”
Free Car Parking – “Hotel specific”
Stays in our hotels at discounted prices
Even free stays in our hotels as one of our rewards & recognition incentives
Opportunities for your personal development within the Hotel Group Brand Portfolio
Fully funded apprenticeships – T&C’s apply
Annual Holidays entitlements inclusive of Bank Holidays
Opportunity to buy additional holiday entitlements
Pension enrolment
Does the below sound like you?
Passionate and willing to learn
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team as well as taking the lead
Able to develop and maintain a strong team through great leadership
Ambitious and hard working
Good communication and excellent grooming standards
Willing to work a variation of shift patterns including morning, afternoon/evening, and weekends
Ability to drive catering revenue within the hotel and your department
Deliver exceptional customer experiences all the time
Currently in a supervisory or an assistant manager position
Interested in the
Conference and Events Manager
role
Klarent Hospitality is recruiting for a Conference and Events Manager
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognized for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Reporting to:
Deputy General Manager
The Role:
We are seeking an experienced Conference and Events Manager to join our team. In this role, you will be responsible for the day-to-day operations of Conference and Events with a focus on guest satisfaction and delivering standards to a high level. To be successful in this position, you should have a passion for delivering a superior service experience and the drive to make every event a memorable one.
Key Objectives
Provide support to senior and other managers within the hotel.
Work closely with the head of M&E and F&B Manager to drive standards, processes, product, and subsequently M&E revenues.
Plan and manage the M&E team’s absences and holiday requests to ensure that M&E resources are always available within the hotel.
Work with the Head of M&E to set targets for F&B revenue to meet budgets.
Manage F&B spend in relation to your department.
Manage M&E standards according to the SOPs within the brand, ensuring adoption of best practices and passing brand audits.
Assist the head of M&E with client activities and needs to optimize relationships and revenue production.
Develop and maintain the respect of guests, staff, and management.
Develop and progress the skills and abilities of the M&E teams through personal development plans and training sessions to address key needs.
Create and drive teamwork within your department by hosting regular team meetings either in person or via teams.
Maintain good health and safety standards and collectively prepare and pass H&S audits.
Be present during weddings and large events including Christmas and New Year party nights.
Work with F&B manager to ensure there is management cover in both departments, covering each other’s holidays.
Cover duty manager shifts as required.
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