Membership Service Representative I

7 hours ago

California, United States YMCA of Metropolitan Los Angeles Full time

Join Our Team as a Part-Time Membership Services Representative I at the YMCA Do you have a passion for helping others and providing excellent customer service? The YMCA is looking for a friendly and enthusiastic Part-Time Membership Services Representative I to be the welcoming face of our community As a Membership Services Representative I , you'll be the go-to person for our members, helping them feel right at home from the moment they walk through our doors. You'll handle membership inquiries, support new member registrations, and ensure that everyone has a positive experience at the Y. Your friendly demeanor and attention to detail will help create a welcoming atmosphere for all What You'll Do: Provide excellent customer service by greeting and assisting members, answering questions, and resolving any concerns. Assist with membership sign-ups, renewals, and account updates, ensuring accurate data entry. Foster a warm and inclusive environment, helping members feel valued and connected to the YMCA community. Support member engagement by sharing information about YMCA programs, events, and services. Requirements: A passion for working with people and delivering exceptional customer service. Strong communication and interpersonal skills. Attention to detail and the ability to multitask in a fast-paced environment. A positive attitude and a commitment to the YMCA's mission and values (respect, responsibility, honesty, caring). Current CPR and First Aid certification from the American Red Cross, ASHI, or the American Heart Association (or willingness to obtain within 30 days of hire). Online only courses are not accepted. Age 16 or older. This position requires the final candidate to successfully pass an E-Verify check. Take Note of our Amazing Part-Time Perks and Benefits: Free Access to All 26 Greater LA Branches: Dive into fun and fitness anytime, anywhere across our vibrant community of facilities. Give Your Kids the Best Enjoy free before and after school child care at select locations for your little ones, along with complimentary sports and youth classes - it's a win-win for everyone (some limitations apply) Celebrate Your Health & Well-being: Enjoy a paid day off annually dedicated entirely to your wellness and rejuvenation and we offer paid sick leave. Get Active & Creative with the Whole Family: Grab a 20% discount on our exciting LA Y programs. Adventure Awaits: Enjoy a whopping 25% discount on day camps for your kids. Plan for the Future: We'll help you start preparing for tomorrow with a 10% Y Retirement Fund contribution (upon eligibility). Lifelong Learning: Embrace growth with paid training, leadership development opportunities, and tuition assistance. Financial Wellness Matters: Staff are able to enjoy access to the SoCal Credit Union and can save big on everyday purchases with several discounts programs. Join us in creating a welcoming community where every member feels valued and supported Apply now to become a part of our team As part of our dedication to the diversity of our staff, the Association is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. People of color, people with disabilities, women, and LGBTQ+ candidates are strongly encouraged to apply. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr

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