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Account Manager II- Area Booking

2 months ago

Sylvan Grove, United States American Red Cross Full time
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join usWhere your Career is a Force for Good

Job Description:

Why Choose Us?

As one of the nations premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.

Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Womens Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine

Coverage Area: Metro Kansas City

Responsibilities

1. Develop and implement annual and long-term sponsor partnership annual blood drive programs in assigned geography to achieve collection goals.

2. Identify, develop and implement creative strategies to attract, sell, manage and retain Blood Program Leaders/Sponsor partnerships and maximize value from sponsor partnerships.

3. Provide sufficient organizational and operational support to sponsor contact and maintain a high level of communication with all assigned Blood Program Leaders/Sponsors.

4. Support the blood drive annual calendar build by identifying and applying appropriate methods to ensure productive scheduling of blood drives by assigned Sponsors.

5. Keep abreast of assigned geography, including but not limited to its government, demographics organizations, and competitive profile and apply that knowledge to all aspects of servicing Sponsor groups and the penetration of designated markets.

6. Maintain accurate system records and provide tracking and statistical data on Sponsor group performance.

7. Ensure tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity are fit for purpose and identify opportunities for improvement.

Scope

Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.

Qualifications

Education: Bachelor's degree in marketing, sales, communications or related field required.

Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.

Management Experience: N/A

Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills. Good organizational skills and the ability to handle multiple priorities effectively. Excellent oral and written communications skills, including training and presentation skills. Ability to work on a team. Ability to work with internal/external partners as well as internal unit management teams to resolve complex business problems. Ability to analyze historical collection data, project upcoming collection trends, define goals, develop measurements and achieve operational improvements in key performance metrics. Ability to effectively implement programs preferred. Ability to work on a team. Responsible for providing own transportation for business purposes.

Travel: Some travel may be required.

*Combination of candidates education and general experience satisfies requirements so long as the total years equate to descriptions minimum education and general experience years combined (Management experience cannot be substituted).

Physical Requirements

The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the region to meet with potential donor groups. Ability to use a personal computer and applicable software for sustained periods of time.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Apply now Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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AmeriCorps, the federal agency that brings people together through service, and its partners the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights