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Inside Sales Account Manager
2 months ago
Are you ready for the next chapter in your Sales career? Are you looking for a stable but growing company that offers you a path for the future? At CableMaster, our Inside Sales roles support the growth of the company, from handling customer requests, sending quotes, resolving issues, to reaching out to potential customers. You will be the voice of CableMaster that wins our customers over, every day. If you're a great communicator who likes to solve problems and exceed goals—we're looking for you Apply today to join our team. This role is exempt classification, full time and can prepare employees for Outside Sales or other internal roles if qualified. Essential Responsibilities: · Business Development: set up appointments with prospective clients to learn their needs/concerns working with outside sales team to develop relationships and create awareness of company offerings. · Maintain and develop relationships with composite cable dealers and wholesalers, including · Create a plan of regular touch points in line with customer buying habits/needs. · Understand the marketplace to adjust pricing at both the dealer and wholesale level to support growth and consistency in customer base. · Prospect new customers and develop a compelling strategy to win new business. · Follow-up with customers on quotations to help obtain orders, discuss objections that may prevent the placement of orders, and offer alternate options if need. · Proactively follows up with prospective new customers to generate sales. · Meet monthly, quarterly and annual sales targets as defined by Management each year. · Create and present quotations to customers emphasizing value-add features and explaining the benefits of working with CableMaster. · Manage and perform data entry into ERP system for orders in line with company policies. · Work cross functionally with purchasing and accounting teams relaying voice of customer as it relates to needs in the marketplace to support inventory purchases and management. · Assist with assigning customers to inside sales team working to support customer needs as appropriate with an understanding that customer needs vary by customer. · Possesses thorough knowledge of all products, processes, and policies to support and exceed customer requirements. · Other Duties as assigned. Qualifications · 5+ years of related experience in manufacturing, industrial or engineering sales. · Excellent communication skills (written and verbal) with internal and external customers at all levels of the organization providing courteous, timely and accurate information. · Preferred to have analytical competencies and technical aptitude with respect to the wire and cable industry. · Ability to solve problems involving several variables. · Time management and organization skills are required with the ability to handle multiple tasks and to prioritize situations requiring urgent attention is critical. · Working knowledge of Microsoft Office, especially Word and Excel. Experience with customer relationship management (CRM) software and Enterprise Resource Planning (ERP). · Continuous Improvement mindset and a focus on Quality. Company Overview CableMaster is a custom wire and cable distribution and manufacturing company located in Milwaukee, Wisconsin. CableMaster’s specialties include cord sets, cable assemblies, wire harnesses, and bulk wire and cable. Culture · Culture is everything. We are authentic and intentional in the way we work and play. Being stodgy has no place here. · Inclusion. We value diversity and welcome all walks of life. · Lead from the front. We roll our sleeves up and do what it takes to take care of our customers. We are respectful in the way that we hold one another accountable. No games, no hidden agendas. · Problem solvers. We value smart people who attack problems head-on and with confidence. · Resiliency. We thrive on change and growth. We pivot when we need to and re-group quickly. · Humility reigns. Whether engaging with our teams, customers or partners we approach it with the heart of a servant. We are go-givers that believe in creating space for people to grow.
