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Entry Level Customer Service
2 months ago
Do you want to jumpstart your Career with well known Automotive Client. This is your perfect Opportunity.
*Customer Service Representative *
*Experience (CSR team)*
On-site Role in Chino, CA - M-F | $20.00 hour, $20.50 If Bilingual
*Highlights:*
M-F position
on-site. The Customer Experience Specialist is an entry level customer
service role, operating in a call center environment
*Benefits of the*
*role:*
* Opportunity to work for one of the top automotive Industries in the country
* Benefits available on the first day of each month
* Weekly pay
* M-F, Standard business hours
* Ability for growth in the role
*Necessary*
*Experience/Skills:*
* *Customer Service Experience required*
* If Bilingual Spanish that is a plus
* *General understanding of how to work on the phone as well as working on computer systems*
* Capable communicator, written and oral
* Strong ability to effectively resolve problems
* *Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)*
*A day in the role:*
* Operate in a Call Center environment as a customer success advocate
* Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service.
* Assist scheduling customers with appointments for Airbag recalls and provide dealership information.
* Handle 30-40 Inbound calls per shift and support with questions on recalls, warranties, troubleshooting malfunctioning radio codes
* Capture concerns of the customer and properly document calls to create a case
* Answer inbound calls
* Handle routine calls, emails and/or chat responses with internal employees, consumers and/or authorized 3rd parties
*Next steps:*
* Please apply directly to this job posting and I will reach out to you in the next 2-10 business days to discuss next steps
* This position is a one step virtual interview
* APPLY DIRECTLY TO THIS JOB POSTING IF INTERESTED
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
