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Patient Service Representative
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Patient Service Representative
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Escondido, California, United States Palomar Health Medical Group Full timeJob SummaryThe Patient Service Representative is a vital member of the Palomar Health Medical Group team, responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreet and check in patients, ensuring a positive and professional experience.Answer phones and respond to patient inquiries in a timely and courteous...
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Patient Service Representative
1 week ago
Escondido, California, United States Palomar Health Medical Group Full timeJob SummaryThe Patient Service Representative is a key member of the Palomar Health Medical Group team, responsible for providing exceptional patient care and ensuring a smooth patient experience.Key ResponsibilitiesGreet and check in patients, answering any questions they may haveManage patient flow, ensuring a positive and professional environmentAnswer...
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Patient Service Representative
1 month ago
Escondido, California, United States Palomar Health Medical Group Full timeJob SummaryThe Patient Service Representative is a vital member of the Palomar Health Medical Group team, responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreet and check in patients, ensuring a positive and professional experience.Answer phones and respond to patient inquiries in a timely and courteous...
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Patient Service Representative
4 weeks ago
Escondido, California, United States Palomar Health Medical Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palomar Health Medical Group. As the face of our organization, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesGreet and check in patients, answer...
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Patient Services Representative
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Escondido, California, United States Balance Health Full timeJob SummaryWe are seeking a detail-oriented and patient-focused Patient Services Representative to join our team at Balance Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced environment.Key ResponsibilitiesGreet and check in patients, ensuring a positive and welcoming...
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Patient Service Representative
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Escondido, California, United States Sharp Community Medical Group Full timeAbout UsAt Sharp Community Medical Group, we are dedicated to providing exceptional patient care and service. Our team is committed to fostering a positive and supportive environment that promotes collaboration and teamwork.Job SummaryWe are seeking a highly motivated and organized Patient Service Representative to join our team. The successful candidate...
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Patient Service Representative
1 week ago
Escondido, California, United States Palomar Health Medical Group Full timeJob Summary: We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palomar Health Medical Group. As the face of our organization, you will be responsible for providing exceptional patient care and ensuring a smooth patient flow experience.Key Responsibilities:Greet and check in patients, answer phones, and...
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Patient Services Representative
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Escondido, California, United States Balance Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Balance Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Key ResponsibilitiesGreet and check in patients, collecting necessary...
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Patient Service Representative
4 weeks ago
Escondido, California, United States Palomar Health Full timeJob SummaryThe Patient Service Representative is a vital member of the Palomar Health Medical Group team, responsible for providing exceptional patient care and ensuring a smooth experience for our patients. As a Patient Service Representative, you will be the first point of contact for patients, answering phone calls, greeting patients, and checking them in...
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Patient Services Representative
2 days ago
Escondido, California, United States Neighborhood Healthcare Full timeJob OverviewAt Neighborhood Healthcare, we are committed to providing quality care to our communities. As a Patient Services Representative, you will play a vital role in ensuring that our patients receive the best possible experience.Key Responsibilities:Assess incoming phone calls to determine the correct course of action based on customer's information...
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Patient Services Representative
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Escondido, California, United States Balance Health Full timeJob SummaryWe are seeking a skilled Patient Services Representative to join our team at Balance Health. The ideal candidate will have excellent communication skills, a patient-focused approach, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesGreet patients and check them in, addressing individual concerns as they...
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Patient Service Representative
2 days ago
Escondido, California, United States Palomar Health Medical Group Full timeJob SummaryThe Patient Service Representative is a vital member of the Palomar Health Medical Group team, responsible for providing exceptional patient care and administrative support in our Cardiology Department. Key Responsibilities* Greet and check in patients, ensuring a positive and professional experience* Answer phones and respond to patient inquiries...
Patient Services Representative
3 months ago
About UsCommunity health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision:a community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together.As a private, non-profit 501(C) (3) community health organization, we serve over 414,000 medical, dental, and behavioral health visits from more than 95,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.Since 1969,our employees have been making this mission a reality.Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond.If this sounds like an organization you would like to be a part of, we would love to meet you.The Patient Services Representative works to support the mission and vision of Neighborhood Healthcare by providing excellent patient-centered customer service within a dynamic team environment. To achieve this, the Patient Services Representative facilitates a positive patient experience, working in conjunction with clinic staff, by supporting patients' administrative needs and demonstrating the company values: Compassion, Above & Beyond, Generosity, Integrity, and Teamwork.This is a part-time role expected to work Monday, Tuesday, Wednesday, from 4 PM to 8 PM, and Saturday 8 AM to 12 PM.Roles & Responsibilities:Demonstrate premier customer service while assisting patients in a fast-paced environment: assess and appropriately respond to patient needs in an efficient and courteous manner.Review insurance eligibility and educate patients on available programs offered through Neighborhood Healthcare.Accurately schedule and confirm patient appointments according to established guidelines and reschedule as necessary.Receive payments for services and records them in computer or ledger.Verify patient's record is up to date and accurate. Make appropriate changes in computer system.Deescalate difficult situations and identify solutions for the patient as necessary.Monitor Provider schedules for openings to ensure maximum utilization of all available appointments.Update patient chart in electronic health records upon arrival for appointment.Respond promptly and with caring actions to patients and employees. Acknowledge psychosocial, spiritual and cultural beliefs and honor these beliefs.Maintain professional working relationships with all levels of staff, clients and the public.Be part of a team and cooperate in accomplishing department goals and objectives.RequirementsSkills: Bilingual (English/Spanish) required. Excellent verbal communication skills required.Computer skills including familiarity with spreadsheets and databases, required. Strong organizational skills and ability to interact effectively with clinic personnel, patients and diverse population. Excellent customer service skills required. Education: High School diploma/ GED required.Experience: Minimum one one-year customer service experience is required. Experience in healthcare setting is preferred. Experience with electronic medical records is a plus.Neighborhood Healthcare offers a generous benefit plan that includes:Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much morePay Range: $22.00 to $25.00 per hour, Depends on Experience (DOE)