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Account Manager
3 months ago
THE COMPANY
Octane Learning is a professional learning and training development agency, working exclusively for pharmaceutical, biotech, medical device, and healthcare companies. We advise on learning strategies and create the right experiences, including online study, virtual, in-person and hybrid workshops, reference resources, sales/corporate training events, and more. The qualified candidate must possess proven skills in executing eLearning, print-based, and digital media projects.
As we are rapidly expanding and have an opportunity for an Account Manager to join our team in Princeton, New Jersey.
THE LOCATION
This position works out of our Princeton, NJ offices.
THE WORK
Manage Client Relationships
Builds and manages relationships with key client stakeholders
Identifies new sales opportunities within existing accounts to organically expand the business
Participates in any client business reviews as required
New Business Opportunities
Collaborates with Business Development and other presale resources in developing solutions for specific client opportunities
Assists Business Development in identifying new client opportunities
Participates in Business Development and marketing campaigns as needed
Creation of materials associated with sales opportunities, such as capabilities presentations, RFIs, RFPs, and proposals
Project Services
Demonstrates significant understanding of the scope of all assigned projects, proactively and efficiently managing details throughout project
Runs concurrent projects effectively
Is the Primary point of contact on projects, including leading and participating in all internal and external status calls / meetings
Collaborates with Project Management/Client Solutions in the planning and implementation of projects, project plans, job opening/start up meetings, scheduling resources, tracking and overall quality
Facilitates the definition of the scope, goals and deliverables; manages timelines in partnership with Project Management/Client Solutions
Defines tasks and resource requirements, collaborating with Project Management/Client Solutions to assemble and coordinate appropriate staff and manage resource workflow
Collaborates with Project Management/Client Solutions on budget, schedule, project resource allocation and tracks deliverables
Constantly monitors and reports on progress of the project to all stakeholders, including fiscal responsibility
Provides ongoing updates and recommendations including status updates, changes in scope and project-specific strategy
Monitors workflow and helps manage any issues that could delay or prevent the completion of the project
THE CANDIDATE
The following qualifications are key to the success of the candidate:
Bachelor's degree with at least 3 years of project and client experience
Strategic thinker
Client consulting skills
Effective and persuasive written and verbal communication
Listening and problem-solving capabilities
Strong conflict resolution skills
Strategic approach to requests
Ability to collaborate effectively with project stakeholders
Professional, presentable, and personable demeanor
Displays patience and cultural sensitivity in communications with internal and external resources
Knowledge of project management techniques and tools
Critical thinking and problem-solving skills
Planning and organizing
Communication, negotiation and conflict management skills
THE FIT
We are more interested in finding the right talent and attitude than the exact match to a list of skills and qualifications. We're looking for someone that is excited and motivated to learn new things in creating learning/training resources in scientific, compliance, and regulatory areas.
BENEFITS
Retirement Plan Matching
Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Paid Time Off
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