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Account Relationship Manager

2 months ago

Princeton, New Jersey, United States Elemet Group Full time
Job Description

Job Summary: We are seeking a highly skilled Account Relationship Manager to join our team at Elemet Group. The successful candidate will be responsible for managing and optimizing relationships with key accounts, focusing on enhancing the value and efficiency of the supply chain.

Key Responsibilities:

  • Develop and Maintain Strong Relationships: Foster and maintain strong relationships with key accounts, ensuring a high level of customer satisfaction and loyalty.
  • Negotiate Contracts and Pricing: Negotiate contracts, pricing, and terms with accounts to ensure cost-effectiveness and reliability.
  • Monitor Account Performance: Monitor account performance through key performance indicators (KPIs) and implement improvement plans as needed.
  • Conduct Regular Audits: Conduct regular account audits for business development and strengthen partnerships.
  • Coordinate with Procurement Team: Coordinate with the procurement team to forecast demand and manage inventory levels effectively.
  • Act as Primary Point of Contact: Act as the primary point of contact for all account-related inquiries, both internal and external.
  • Collaborate with Internal Departments: Collaborate with internal departments (e.g., production, quality assurance, logistics) to ensure seamless supply chain operations.
  • Identify Opportunities for Growth: Identify opportunities to enhance account value through innovative collaboration and joint ventures.
  • Drive Initiatives for Supply Chain Optimization: Drive initiatives to optimize supply chain processes and reduce costs while maintaining high-quality standards.
  • Support Strategic Planning: Support the development and implementation of strategic plans to enhance account growth and performance.
  • Stay Up-to-Date with Market Trends: Analyze market trends and industry landscape to anticipate changes and adjust strategies accordingly.
  • Focus on Deepening Relationships: Focus on deepening relationships with existing accounts to unlock new business opportunities and revenue streams.
  • Leverage Existing Account Networks: Leverage existing account networks to introduce and integrate new products or services.
  • Develop Account-Specific Strategies: Work with the sales and marketing team to develop account-specific strategies that drive growth.
  • Occasional Out-of-State Travel: Occasional out-of-state travel to customer site is required, up to 25%.

Qualifications:

  • Bachelor's Degree: Bachelor's degree in Sales and Marketing, Supply Chain Management, Business Administration, Engineering, or a related field.
  • Minimum of 3 Years of Experience: Minimum of 3 years of experience in account management, supply chain, or business development within the manufacturing sector, preferably in metal manufacturing.

Skills and Competencies:

  • Strong Negotiation and Communication Skills: Strong negotiation, communication, and interpersonal skills.
  • Proven Ability to Manage and Optimize Account Relationships: Proven ability to manage and optimize account relationships.
  • Experience with CRM Management Software and ERP Systems: Experience with CRM management software and ERP systems (Sales Force a plus).
  • Analytical Mindset: Analytical mindset with the ability to interpret data and make strategic decisions.
  • Strong Project Management Skills: Strong project management skills and the ability to handle multiple priorities.

Benefits:

  • Medical Insurance with HSA: Medical Insurance with HSA.
  • Dental Insurance: Dental Insurance.
  • Vision Insurance: Vision Insurance.
  • Life Insurance: Life Insurance.
  • Accident & Critical Illness Insurance: Accident & Critical Illness Insurance.
  • 401(k) Contributions: 401(k) Contributions.
  • Tuition Reimbursement: Tuition Reimbursement.
  • Profit Sharing: Profit Sharing.
  • Paid Time Off (PTO): Paid Time Off (PTO).
  • Volunteer PTO: Volunteer PTO.
  • 9 Paid Holidays: 9 Paid Holidays.

About Us:

Elemet Group provides solutions to solve our customers' manufacturing and fabrication challenges. Across our four separate locations, we have access to state-of-the-art equipment and highly skilled specialists in CNC metal spinning, robotic welding, automated machining, assembly, powder coating, e-coating, and 2-axis and 5-axis water jet cutting and provide our customers with vertically integrated solutions.

Our core values of Teamwork, Integrity, Driven, Innovation, and Fun guide our daily business decisions, foster a strong sense of community, and reinforce our commitment to a positive workplace culture.