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Hospitality Desk Associate

2 months ago

Baltimore, United States Wellbridge Full time

Description Maryland Athletic Club Baltimore, MD A Wellbridge Company Full-time/Part-time We're looking for a Hospitality Desk Associate

Who we are: Maryland Athletic Club is Baltimore’s premier athletic club and spa where members enjoy unrivaled service, upscale amenities and a family-friendly atmosphere. Our club supports the lifestyles of busy professionals, families, health enthusiasts and those who simply strive to be more active by providing a wide spectrum of unique fitness and wellness services.

What our Hospitality Desk Associates are all about: Our Hospitality Front Desk Associates are enthusiastic and take pride that they are the key first impression as members enter our club to have a great experience. They are the first to exhibit our company standards of professionalism and quality service. They perform hospitality desk duties to ensure efficient operations while also acting as the scheduling and information hub to members for all club services and activities.

What you’re all about: You are a positive professional and place a high value on quality customer service. You are efficient and enjoy handling multiple tasks simultaneously. You have a minimum of six months of customer service experience. You possess a High School Diploma or equivalent (GED) and basic computer skills. You have excellent verbal communication skills. Ideally, you have some experience in the fitness, spa, and hotel or hospitality industry, however it is not required. Why we're a great company to join: You’ll enjoy a complementary club membership. We provide state-of-the-art exercise equipment and resources. We provide the opportunity to strategize, learn, lead and grow. We provide medical, dental and vision insurance. We offer company matching 401k. We offer several voluntary insurance options. We offer paid time off and holidays. And much, much more *All benefits vary based on employee job status and including hours worked.

Wellbridge owns and operates a variety of premiere athletic and tennis clubs across the country. Established more than 30 years ago with one location in CO, we have grown to 10 locations spanning 3 states (CO, NM & MD). We proudly employ more than 1,000 team members and serve a growing membership community of more than 20,000+ members.

We offer dynamic opportunities for our employees to develop their careers in a collaborative and empowering environment. Our culture encourages managers to be coaches, celebrates results through teamwork, and promotes innovative behaviors that contribute to a strong and dynamic environment. This allows us to live our mission of delivering the best for and through our employees, our members, and our community.

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