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Facilities Operations Manager
3 months ago
Job Description
Job Description
POSITION:
Facilities Operations Manager
DIVISION:
Administration- Facilities and Maintenance Operations
LOCATION:
Scattered Sites
WHY JOIN US:
You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.
LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 13,000+ people’s lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people’s lives at LA Family Housing
THE POSITION:
The Facilities Maintenance Operations Manager is responsible for managing and overseeing the maintenance and repairs of LA Family Housing's Family Sites. They will ensure compliance with code enforcement and building inspection regulations from funding partners such as LAHD, VA, Fire Department and Health Department by promptly addressing any citations or recommendations. The Manager will also be responsible for ensuring the readiness of vacant units through repairs and refurbishments. They will oversee, assign tasks, coordinate activities, and evaluate the performance of maintenance and custodial staff.
WHAT YOU'LL DO:
MAINTENANCE OPERATIONS
Ensure facility upkeep, safety, and emergency management
Oversee contract compliance and inspections
Manage maintenance requests and vendor procurement
Implement preventative maintenance plans and SOPs
Coordinate repairs and collaborate with other departments
AFTER HOURS EMERGENCY RESPONSE
Responsive to emergency calls outside of regular business hours
Approves and manages a schedule of maintenance staff to be on call for after-hours emergencies
Keeps a log of after-hour emergency repairs and documents work orders in the appropriate database
SUPPLIES & EQUIPMENT
Establishes and maintains an inventory system for equipment, tools and maintenance supplies
Orders, reviews, and approves requests for supplies and equipment
Processes all maintenance invoices for assigned site locations
MANAGING STAFF
Oversees and ensures compliance of staff trainings
Communicate goals, regulations, and deadlines to team
Promote team member adherence to company standards
Conduct performance evaluations and provide feedback
Participate in the hiring process and staff development
OTHER
Active member of the agency’s Management Team, the FMO Leadership Team and the Safety Committee
Carry out and execute basic maintenance, custodial and special event coordination and tasks and oversight tasks as directed by supervisor
Collaborate with cross-functional teams and stakeholders
Additional tasks, projects, and responsibilities as assigned by supervisor
WHAT YOU'RE SKILLED AT:
Demonstrated ability to exercise sound judgment
Proficiency in computer usage, including proficiency in Microsoft Office, Excel and Word
Ability to understand and follow safety guidelines and labels on equipment
Expertise in industry standards pertaining to janitorial cleaning and chemical usage
Working knowledge of work order systems and management
Hands-on experience and technical skills in plumbing, electrical, and mechanical repair and maintenance
Commitment to adhering to and following instructions and orders
Proven ability to manager multiple projects simultaneously
Ability to work effectively in a team-oriented environment as well as independently
Bilingual fluency in English and Spanish highly desired
WHAT YOU'VE ACCOMPLISHED:
High School Diploma or GED preferred
Minimum of (5) years of experience in building trades, repairs, and maintenance, including a wide range of mechanical repairs for similar types of facilities
Minimum of two (3) years in a direct supervisory role with proven ability to manage and lead a team
WHAT WE OFFER:
Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more
PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department.
EQUAL EMPLOYMENT OPPORTUNITY
LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
FAIR CHANCE ACT
LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.
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