Current jobs related to Customer Solutions Specialist - Grand Rapids - Fifth Third
-
Network Connectivity Solutions Specialist
7 days ago
Grand Rapids, Michigan, United States Applied Innovation Full timeAt Applied Innovation, we're seeking a skilled Network Connectivity Solutions Specialist to join our team. As a key member of our Connectivity Solutions Department, you'll be responsible for managing and implementing solution projects in the realm of print and scanning.The ideal candidate will have a strong background in software projects and installations,...
-
Customer Solutions Advocate
2 weeks ago
Grand Rapids, United States Fifth Third Bank Full timeMake banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION: Under direct supervision, proposes possible solutions and documents Mid-Stage, Late Stage and High-Risk delinquent accounts in accordance with departmental, investor, and...
-
Specialist Customer Service
3 weeks ago
Grand Rapids, United States Advantage Sales and Marketing, LLC Full timeMinimum: USD $19.50/Hr. Maximum: USD $21.00/Hr. Specialist Customer Service At our Company, we grow People, Brands, and Businesses! We are seeking a dedicated Customer Service Specialist (CSS) is responsible for providing service to our customers and clients through the placement and monitoring of orders. This person works closely with Business Development...
-
Customer Service Representative
3 weeks ago
Grand Rapids, Michigan, United States LHH Recruitment Solutions Full timeJob OverviewLHH Recruitment Solutions is partnering with a leading food and beverage company in Grand Rapids, MI to fill a temporary Customer Support Specialist position. This role will be based on-site, Monday-Friday, 8am-5pm, starting late October and concluding at the end of the year.Key ResponsibilitiesRespond to customer inquiries via phone, email, and...
-
Customer Support Specialist
1 month ago
Grand Rapids, United States LHH Recruitment Solutions Full timeJob DescriptionJob DescriptionLHH has partnered with a company in the food and beverage industry in Grand Rapids, MI and is looking for a Customer Support Specialist to join their team this holiday season for a temporary position. This role will be fully onsite, Monday-Friday 8am-5pm starting late October and going through the end of the year.Key...
-
Imaging Equipment Specialist
4 weeks ago
Grand Rapids, Michigan, United States Renovo Solutions Full timeJob Title: Imaging Service SpecialistAt Renovo Solutions, we are seeking a highly skilled Imaging Service Specialist to join our team. As an Imaging Service Specialist, you will be responsible for performing and documenting planned maintenance and repair of medical diagnostic imaging equipment and associated systems.Key Responsibilities:Perform general...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States LHH Recruitment Solutions Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at LHH Recruitment Solutions. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in the food and beverage industry.Key ResponsibilitiesRespond to customer inquiries in a timely and professional manner via...
-
Customer Experience Specialist
4 months ago
Grand Rapids, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Specialist
2 weeks ago
Grand Rapids, Michigan, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, guiding customers through the car-buying process, and ensuring that every interaction is positive and memorable.Key...
-
Customer Solutions Professional
1 week ago
Grand Prairie, Texas, United States Response Inc. Full timeJob OverviewWe are seeking a dedicated and customer-focused individual to join our team as a Customer Solutions Specialist. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesIdentify and pursue new sales opportunities through targeted marketing...
-
Retail Customer Service Specialist
4 months ago
Grand Rapids, United States The Sherwin-Williams Company Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
Customer Experience Specialist
6 days ago
Grand Rapids, Michigan, United States CarMax Full timeAbout this roleAs a Customer Specialist at CarMax, you will be empowered to deliver an exceptional customer experience by acting as a guide and offering support throughout the customer's journey. You will work closely with teams across the organization to ensure each customer has a positive experience buying and selling cars.Key ResponsibilitiesProvide...
-
Seasonal Customer Care Specialist
1 month ago
Grand Rapids, United States LHH Recruitment Solutions Full timeJob DescriptionJob Description If you’re passionate about making people’s days brighter and working in a lively environment, we’d love to have you on board as a Seasonal Customer Care Specialist. This role is perfect for someone who enjoys interacting with customers, is detail-oriented, and thrives in a team atmosphere.Responsibilities Enter orders...
-
Software Developer
1 week ago
Grand Rapids, Michigan, United States Behler-Young Company Full timeJob SummaryWe are seeking a highly skilled Software Developer - Customer Experience Specialist to join our award-winning IT team at Behler-Young. As a creative problem solver and process engineer, you will be responsible for developing innovative solutions to improve our customers' buying experience.Key Responsibilities:Design and develop browser-based web...
-
Accounting Specialist
4 weeks ago
Grand Rapids, Michigan, United States LHH Recruitment Solutions Full timeJob OverviewWe are seeking an experienced Accounting Specialist to join our team at LHH Recruitment Solutions. As an Accounting Specialist, you will play a critical role in ensuring the accuracy and integrity of our financial operations.Key Responsibilities:Manage accounts payable and receivable, including vendor and client communications, to ensure timely...
-
Product Design Specialist
2 days ago
Grand Rapids, Michigan, United States Futran Tech Solutions Pvt. Ltd. Full timeProduct Design SpecialistAt Futran Tech Solutions Pvt. Ltd., we are seeking a highly skilled Product Design Specialist to join our team. As a Product Design Specialist, you will be responsible for designing and developing 3D models and drawings based on customer requests. You will use a 3D CAD software system to create detailed records of product design...
-
Customer Specialist
4 months ago
Grand Rapids, United States CarMax Full time6041 - Grand Rapids - 4431 28th Street, Kentwood, Michigan, 49512 CarMax, the way your career should be! **About this job** As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...
-
Customer Specialist
2 months ago
Grand Rapids, United States CarMax Full time6041 - Grand Rapids - 4431 28th Street, Kentwood, Michigan, 49512 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...
-
Revenue Collections Specialist
3 weeks ago
Grand Rapids, Michigan, United States LHH Recruitment Solutions Full time{"h1": "Revenue Collections Specialist", "p": "At LHH Recruitment Solutions, we are seeking a highly skilled Revenue Collections Specialist to join our team. As a key member of our finance department, you will be responsible for managing and coordinating the collection of outstanding payments, ensuring that revenue is recognized in a timely and accurate...
-
Customer Service Representative
3 weeks ago
Grand Rapids, Michigan, United States LHH Recruitment Solutions Full timeJob Title: Seasonal Customer Care SpecialistWe are seeking a highly motivated and detail-oriented Seasonal Customer Care Specialist to join our team during the holiday season. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing orders, and ensuring accurate data...
Customer Solutions Specialist
3 months ago
Customer Solutions Specialist (recovery) M-F 8am-5pm page is loaded Customer Solutions Specialist (recovery) M-F 8am-5pm Apply locations Grand Rapids, MI time type Full time posted on Posted 2 Days Ago job requisition id R51588 Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under moderate supervision in a fast-paced call center environment, proposes solutions and documents accounts in accordance with departmental, regulatory, and legal guidelines, ensuring attainment of company commitments. Works to resolve delinquency with consumers and internal business partners on charged-off, repossessed, and bankrupt consumer accounts including auto, credit card, equity, installment loans, etc. Position has direct impact to prevent bank losseswhile providing an exceptional customer experience. Accountable for risk mitigation by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined by Consumer Solutions leadership. Responsible for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Contact bank customers via dialer campaigns and manual calling efforts to discuss account resolutions such as payoffs, payment plans, and settlements to recover losses Skip trace, conduct transactional and historical research, order payment histories, credit bureau reports, statements, and credit applications as necessary to support the line of business obligations Retain all customer communication efforts via the internal system of record ensuring that all interactions are documented accurately Identify and escalate customer complaints and situations with inherent risk circumstances to leadership as outlined by the bank’s complaint management program Review performance reports to evaluate productivity and achieve individual and team commitments Ensure completion of all projects and/or additional tasks assigned within required timeframe SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or equivalent. Minimum one-yearcollections,customer service, sales, or customer solutions advocacy experience required Proficientoral,written,and intrapersonalcommunication skills Exemplary comprehension, listening and negotiation skills Attention to detail Self-motivated, professional with strong mathematical and analytical skills Proficient with computer systems and keyboarding/data entry skills with moderate speed and accuracy Strong experience with Microsoft office products, such as Word, Excel, PowerPoint, and Outlook. Excellentconflict management skills #LI-EG1 Customer Solutions Specialist (recovery) M-F 8am-5pmLOCATION -- Grand Rapids, Michigan 49546 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Similar Jobs (4) Customer Solutions Third Party Specialist M-F 8am-5pm locations Grand Rapids, MI time type Full time posted on Posted 7 Days Ago Bankruptcy and Probate Specialist M-F 8am-5pm locations Grand Rapids, MI time type Full time posted on Posted 9 Days Ago IRA/CD Operations Specialist II M-F Part time 12:30pm-5:30pm locations Grand Rapids, MI time type Part time posted on Posted 27 Days Ago #J-18808-Ljbffr
