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Entry Level Customer Service Representative

2 months ago

Tallahassee, United States OED Full time

We are seeking an enthusiastic Entry-Level Customer Service Representative to join our team. This role offers the perfect opportunity for individuals passionate about helping others and eager to grow in a dynamic environment. Key Responsibilities: Respond promptly and professionally to customer inquiries, ensuring a positive experience. Provide accurate product information, troubleshoot issues, and resolve customer concerns efficiently. Maintain detailed records of customer interactions and transactions to ensure data accuracy. Identify and escalate priority issues to the appropriate team members for timely resolution. Collaborate with internal teams to improve customer service processes and enhance product offerings. Follow established communication procedures, guidelines, and company policies to maintain service consistency. Requirements: Excellent verbal and written communication skills. Strong problem-solving abilities with a customer-focused mindset. Ability to multitask effectively in a fast-paced and dynamic environment. High school diploma or equivalent; additional education or certifications in customer service are a plus. Benefits: Competitive starting salary to recognize your contributions. Access to training and development opportunities for career growth. Supportive work environment that fosters teamwork and individual growth. #J-18808-Ljbffr