Customer Service Representative
4 weeks ago
We're seeking a skilled Customer Service Representative to join our team at Corporation Service Company. As a key member of our Client Services Specialist team, you'll provide top-notch service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide excellent customer service to internal and external clients
- Respond promptly to customer inquiries over the phone or electronically
- Recommend process improvements where applicable
- Data entry of client information, electronic filing and retrieval of documents
- Navigate quickly between multiple databases quickly and accurately
- Research and analysis of legal documents
- Manage customer portfolios
- Maintaining and growing existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services
Requirements:
- Experience working in a call center, customer service, or administrative capacity
- Strong computer skills and proficiency in MS Office, Word, and Excel
- Salesforce experience a plus
About Us:
Corporation Service Company is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles.
Our commitment to accessibility reflects our broader dedication to diversity and belonging.
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